MARCUS QUILES
Summary
Community Engagement Manager with a proven track record in leading recruitment strategies and forging impactful partnerships, resulting in top national rankings and enhanced outreach. With expertise in multimedia campaigns, visual storytelling, and strategic leadership, consistently surpasses engagement targets and amplifies organizational impact.
Overview
9
9
years of professional experience
Work History
Community Engagement and Outreach Manager
Department of Labor
05.2022 - Current
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Provided leadership in creating new programs tailored to address specific needs identified within the community.
- Develop multimedia campaigns, boosting community engagement.
Senior Merchandise Manager
Stash House LLC
02.2021 - 02.2022
- Developed comprehensive seasonal plans, aligning merchandise assortment with customer preferences and sales goals.
- Improved profitability by regularly reviewing pricing strategies and making adjustments based on competitive analysis
- Spearheaded successful collaborations with designers or brands to create exclusive collections tailored to target demographics.
- Optimized store layouts by analyzing customer flow patterns and strategically placing high-margin items in prime locations.
Sales Development and Marketing Manager
Yankee Home Design
04.2020 - 05.2022
- Orchestrated and led marketing campaigns that significantly exceeded sales targets, generating $2.5 million in revenue
- Utilized creative problem-solving to optimize CRM systems and enhance lead tracking and conversion rates
- Developed and implemented visually compelling sales presentations and collateral, driving a 30% increase in meeting bookings
Marketing and Business Development Manager
Balise Hyundai
07.2018 - 04.2020
- Achieved top-performer status through innovative outreach and marketing strategies, generating over $2M in opportunities
- Executed a comprehensive prospect outreach program, increasing customer engagement by 15%
- Created and executed a range of creative marketing materials and campaigns, enhancing brand presence and customer engagement
- Cultivated strong relationships with industry influencers, amplifying brand visibility in the market
Community Engagement Manager
Alana Men in Motion
09.2016 - 04.2019
- Designed mentorship programs and cultural events that fostered academic and personal growth among minority students
- Organized cultural, educational, and community-building activities aimed at fostering a sense of belonging and promoting academic achievement
- Curated and executed leadership workshops and field trips, enhancing student engagement and development
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Directed and facilitated regional training sessions, developing creative educational programs that engaged students and community members
Visual Merchandising Manager
Skechers
06.2016 - 07.2018
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
Education
COMMUNICATIONS AND MEDIA -
Westfield State University
Westfield, MACOMMUNICATIONS AND MEDIA -
Holyoke Community College
Holyoke, MASkills
- Microsoft Suite
- Google Suite
- Adobe Suite
- Zoom
- Docusign
- Salesforce
- Project Management
- B2B Sales
- B2C Sales
- Digital Marketing
- Presentations
- Strategic Leadership
- Visual Storytelling
- Community engagement
- Sales presentations
- Nonprofit experience
- Campaign management
Timeline
Community Engagement and Outreach Manager
Department of Labor
05.2022 - Current
Senior Merchandise Manager
Stash House LLC
02.2021 - 02.2022
Sales Development and Marketing Manager
Yankee Home Design
04.2020 - 05.2022
Marketing and Business Development Manager
Balise Hyundai
07.2018 - 04.2020
Community Engagement Manager
Alana Men in Motion
09.2016 - 04.2019
Visual Merchandising Manager
Skechers
06.2016 - 07.2018
COMMUNICATIONS AND MEDIA -
Holyoke Community College
COMMUNICATIONS AND MEDIA -
Westfield State University
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