Marcus Rao
Lufkin,TX
Summary
Dynamic professional with a proven track record at Rao Custom Homes, excelling in team collaboration and operational efficiency. Skilled in problem-solving and quality control, I successfully implemented process improvements that enhanced project turnaround time and elevated customer satisfaction. Committed to fostering a productive work environment through effective training and mentorship.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lifeguard
Manager
Rao Custom Homes
Montgomery, TX
01.2015 - Current
- Led team to streamline operational workflows, enhancing efficiency and productivity.
- Developed training programs for new hires, fostering skill development and team cohesion.
- Implemented process improvements that reduced turnaround time for project completion.
- Coordinated cross-departmental collaboration to align strategic goals and initiatives.
- Facilitated regular feedback sessions with staff to promote continuous improvement and engagement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Auditor
First National Bank Texas
Montgomery, TX
03.2008 - 01.2015
- Led audit teams to evaluate financial processes and compliance with regulatory standards.
- Developed comprehensive audit plans to assess risk and improve operational efficiency.
- Mentored junior auditors, fostering professional growth and enhancing team performance.
- Analyzed financial statements for accuracy, identifying discrepancies and recommending corrective actions.
Education
STCW Basic Training - STCW Basic Training
San Jacinto Maritime College
La Port, TX11-2025
Skills
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
- Power tool operation
- Team collaboration
- Worksite safety
- Basic carpentry
Certification
- STCW Basic Training
- Seafarers Medical Certificate
- RYA Power Boat 2
Timeline
Manager
Rao Custom Homes
01.2015 - Current
Senior Auditor
First National Bank Texas
03.2008 - 01.2015
Lifeguard
STCW Basic Training - STCW Basic Training
San Jacinto Maritime College