Marcus Rawe
Mesa,AZ
Summary
Experienced Sales & Management professional skilled in sales, customer service, reputation management and client retention. Proven track record in sales and management through business growth and retention. Ability to work well with internal and external clients to build trust and business relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr Sales Advisor Supervisor
Liberty Mutual Insurance
02.2018 - Current
- Increased sales revenue by developing and implementing effective sales strategies
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Development Specialist
Liberty Mutual Insurance
07.2017 - 01.2018
- Cultivated a culture of continuous improvement within the sales development team by encouraging open feedback, embracing innovative ideas, and celebrating individual successes.
- Trained new sales development specialists, sharing best practices and helping them achieve their individual performance goals.
- Mentored new hires by providing guidance and support during their onboarding process, helping them achieve success early in their careers as insurance sales advisors.
- Contributed to the creation of the Continuous Improvement Program (CIP). Delivered content to sales organization through weekly sales presentations.
Senior Insurance Sales Advisor II
Liberty Mutual
08.2014 - 06.2017
- Exceeded personal monthly sales goals (141% to net sales goal average) within a team-based sales environment
- Built strong relationships with clients through regular communication and exceptional customer service, resulting in increased retention and new business referrals.
- 2015-2017 DRC Council Member
- 2015-2017 Crown Club & Century Club Winner
Sales Manager
Walters Golf
07.2013 - 02.2014
- Company Overview: Walters Golf owns and operates three unique golf experiences, Desert Pines, Royal Links, and Bali Hai and fine dining restaurant, Cili
- Responsible for growing golf business via a number of hotel contacts and market segments
- Work closely with hotel sales and convention services teams at a number of properties valley-wide to increase market segment for tourism and local markets
- Conducted market research with various hotel departments to grow referral based business and market share
- Walters Golf owns and operates three unique golf experiences, Desert Pines, Royal Links, and Bali Hai and fine dining restaurant, Cili
Agency Account Executive
Shelter Insurance
04.2012 - 07.2013
- Developed prospects for sales of life, auto, home and commercial policies through development of local agency business
- Established contacts, developed strategic relationships, and networked within the local area and community
- Created strategic marketing strategies for obtaining business; approaching potential clients by networking, utilizing mailings, phone solicitation and sales presentations
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal network
Bellman/Valet
Hooters Hotel & Casino
06.2008 - 04.2012
- Exhibited analytical, organizational and time management skills to meet the guests’ needs
- Proven effective communication and guest satisfaction abilities
- Displayed capacity to make quick, logical decisions and resolve guest inquiries
- Enhanced the overall experience of the guest with personalization, communication and relationship building
- Worked well with various Hotel Departments to ensure guest satisfaction and customer loyalty
School Based Director
Big Brothers Big Sisters Greater Los Angeles and Inland Empire
11.2005 - 03.2008
- Successfully assisted in exceeding yearly budgetary goals by 50% in fundraising and donations
- Conducted extensive data analysis and marketing plan for potential school based sites
- Built clientele database through networking and referrals
- Interviewed adult volunteers and children to be matched in program; thus making match assignments
Project Manager
Rawe Development Company
07.2003 - 11.2005
- Oversaw residential construction projects ranging from 3,000 to 12,000 square feet
- Effectively maintained company operational and quality regulations
- Consistently exceeded company goals and standards
Education
AA - Business Administration
Modesto Junior College
Modesto, CA01.2003
Skills
- Team building
- Sales coaching
- Objection handling
- Extremely diligent
- Organized
- Committed
- Strong written communication skills
- Strong verbal communication skills
- Sales presentations
- Mentoring
- Objection handling
- Customer retention
Certification
Earned the rank of Eagle Scout with the Boy Scouts of America
Timeline
Sr Sales Advisor Supervisor
Liberty Mutual Insurance
02.2018 - Current
Sales Development Specialist
Liberty Mutual Insurance
07.2017 - 01.2018
Senior Insurance Sales Advisor II
Liberty Mutual
08.2014 - 06.2017
Sales Manager
Walters Golf
07.2013 - 02.2014
Agency Account Executive
Shelter Insurance
04.2012 - 07.2013
Bellman/Valet
Hooters Hotel & Casino
06.2008 - 04.2012
School Based Director
Big Brothers Big Sisters Greater Los Angeles and Inland Empire
11.2005 - 03.2008
Project Manager
Rawe Development Company
07.2003 - 11.2005
Earned the rank of Eagle Scout with the Boy Scouts of America
AA - Business Administration
Modesto Junior College
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