Marcus Reaves

Hours/Week: 38

• Sorted and distributed incoming mail according to predetermined routing procedures.
• Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
• Utilizing government software's to label/process customer mailing requests. Sorting, distributing, and filing mail in safe and secure manner. Lifting, moving, and sorting packages up to 75lbs daily. Providing excellent service and attention to customers when face-to-face or through telephone engagements. Cautiously handling sensitive public information. Observing daily mail-up time deadlines and distributing routine mail to mail-carriers for delivery.
• Maintained records of all incoming and outgoing mail packages.
• Scanned documents into electronic filing systems.

Hours/Week: 38

Utilizing government software's to label/process customer mailing requests. Sorting, distributing, and filing mail in safe and secure manner. Lifting, moving, and sorting packages up to 75lbs daily. Providing excellent service and attention to customers when face-to-face or through telephone engagements. Cautiously handling sensitive public information. Observing daily mail-up time deadlines and distributing routine mail to mail-carriers for delivery.

Hours/Week: 31

Welcoming customers in a friendly manner to discover their needs, then following through with enlightening solutions. Advising, selling or setting up new customer products/Genius Bar appointments. Guiding customers through any technical difficulty, and being ready to quickly answer any questions about Apple technology. Being able to assist multiple customers at once, and working in a fast paced environment. Staying on top of new information pertaining to products and company initiatives. Troubleshooting and solving 'quick turn-around' technical issues that may not require Genius Bar intervention. Operating cash register to complete customer transactions.

Hours/Week: 29

Opening store tech services desk. Greeting customers, and having a conversation about their servicing needs. Suggesting products or services based on their needs. Printing technical documents, and applying mechanical services to customer products. Receiving customer tech-orders and managing their software. Using the cash register for tech and general product ring-out. Filling out a day-to-day sales performance/transaction worksheet. Occasionally assisting in The Print Department.

Hours/Week: 40

Using cash register to fulfill customer transactions. Helping customers make informed decisions on necessary purchases. Being knowledgeable of store products and company initiatives. Collaborating closely with customers, adjusting plans to satisfy client needs and requirements. Maintaining accurate specifications for each kitchen or plumbing project.

Hosting, greeting, and seating all incoming guests while having a polite and welcoming demeanor. I have preformed duties as a Carry-out Service Cashier which involves the operation of a cash register system to cash out customer orders and other monetary transactions. Processing, customer orders and fulfilling each order in a timely manner. Speaking face to face with customers, and preparing food based upon the customers request. Demonstrating excellent customer service to all who have chosen to dine with our food service company.