Summary
Overview
Work History
Education
Skills
Timeline
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Marcus Rice

Marcus Rice

medical
Issaquah,WA

Summary

Front desk clerk Seattle working at the Seattle Veterans Center for over 3 years of helping veterans get the benefits they need, education, healthcare and housing. Along with mental health scheduling them appointments and helping get vets there DD214 from the government. Plus an additional Five months of Healthcare at the Northwest Asthma Allergy Center scheduling patients appointments and scanning in medical documents As Logistics Supply Manager with over six years of experience building and maintaining and achieving all levels of unit logistical support. Well versed in Managing Equipment Programs as well as the specific Army System of (GCSS) Global Combat Support System. Strong written and verbal skills

Overview

9
9
years of professional experience

Work History

Patient Service Representative

Northwest Asthma & Allergy Center
10.2024 - 03.2025
  • Managed scheduling appointments for various patients and services at Northwest Asthma & Allergy Center and billing, copay and various insurances and to check eligibility for insurances.
  • Organized and maintained sensitive medical records in an EMR system, ensuring accuracy and confidentiality scanning in medical documents.
  • Handled incoming phone calls at the company, efficiently scheduling patients for multiple locations in Washington and scheduling in referrals for new patients.
  • Handling the providers schedules for patients that are new or establish patients that are coming in for follow-ups.

Front Desk Receptionist

Federal Way and Seattle Veteran Center
06.2021 - 06.2024
  • Managed scheduling appointments for various patients and services at Veteran Center.
  • Organized and maintained sensitive records, ensuring accuracy and confidentiality scanning in medical documents.
  • Handling the providers schedules for patients that are new or establish patients that are coming in for follow-ups.
  • Helping veterans get the benefits they need, education, healthcare and housing. Along with mental health scheduling them appointments and helping vets get there DD214.

Logistics Supply Manager

United States Army
04.2016 - 04.2022
  • Achieved numerous 100% Command Inventories that have successfully accounted for $36,000,000 in US dollars of government property during multiple military exercises, including direct support to Soldiers deployed to Afghanistan and other foreign countries. And successfully worked above pay-grade 3+ years in direct logistical support to brigade commander.
  • Extensive experience working independently with very little oversight; Able to anticipate organizations’ logistical needs and plan accordingly. And established clear objectives and processes for equipment turn-in and lateral transfers.
  • Created and provided lessons on logistics and supply for unit personnel to better understand the importance of maintaining equipment and chain of supply chains.
  • Achieved best supply Sergeant in the battalion and won a coin form senior leadership.
  • Communicated with other agencies (DLA) Defense Logistics Agency (SSA) Supply Support Activity for turning in equipment.
  • Trained and help create a training guide for the new hires at Northwest Asthma Allergy Center.
  • Fostered customer loyalty by providing friendly and efficient service to hundreds of customers each week.
  • Established great communication with veterans Getting the help they need for Education, Healthcare, housing aid and other resources that veterans might need.
  • Also help in de-escalating tense situations in the medical clinic and at the VA.

Education

High School Diploma -

Carl Albert
Oklahoma City, OK
05-2015

Skills

  • System updates
  • Check-in coordination
  • Routing lab results
  • Interpreting physician orders
  • Inventory inspection
  • Preventive Maintenance
  • Property & material management
  • Materials handling
  • Supply chain management
  • Benefits administration
  • Therapy and counseling
  • Organizational skills

Timeline

Patient Service Representative

Northwest Asthma & Allergy Center
10.2024 - 03.2025

Front Desk Receptionist

Federal Way and Seattle Veteran Center
06.2021 - 06.2024

Logistics Supply Manager

United States Army
04.2016 - 04.2022

High School Diploma -

Carl Albert

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