Marcus Richard
Bon Chon
PEARLAND,TX
2
Languages
1
Certification
5
years of professional experience
Dedicated professional with strong multitasking and time management skills. Experienced in enhancing guest satisfaction and improving team performance in fast-paced environments. Always bringing out the best in people.
Work History
Waiter/Host
2 Years 3 Months- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently, maintaining attention to detail during peak service hours.
- Collaborated with kitchen staff to streamline order processing and improve food delivery times.
- Trained new team members on menu offerings, service standards, and operational procedures.
- Point of Reference: Sofia Incalcaterra, Manager, 832-833-1164
Crew Member
4 Months- Prepared and assembled food orders according to customer specifications.
- Ensured cleanliness and organization of workstations to maintain high standards.
- Assisted in training new crew members on operational procedures and best practices.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Crew Member
3 Months- Monitored inventory levels and restocked supplies to maintain operations.
- Participated in team meetings, contributing ideas for enhancing service delivery and product quality.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
- Ranked in Top 8% of class
- 5.8/6.0 GPA
- National Honor's Society Member
- Marching Band Leader 2019-2021
- Manvel Band Booster Scholarship Recipient
No Degree - Digital Media
- Art Minor
- Technology, Innovation, Management Minor
- UI/UX Certified
Skills
Multitasking efficiency
Attention to detail
Workstation organization
Order taking
Guest interaction
Task prioritization
Time management
Certification
- Certified, UI/UX Website Design - 2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
Graphic Design
Exploring various forms of art
such as posters
paintings
and fashion design
to nurture creativity and personal growth.
Designing and Printing 3D Models
Getting involved in local advocacy groups to promote positive change in the community.
Timeline
Waiter/Host
Bon Chon
05.2024 - 08.2026Read More
Crew Member
Freebirds World Burrito
04.2023 - 08.2023Read More
Crew Member
Raising Cane's Restaurants
05.2021 - 08.2021Read More
Manvel High School
High School Diploma
Read More
University of Houston
No Degree from Digital Media
Read More