Marcus Robertson
Phoenix,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Meat Department Clerk
Safeway
Phoenix, AZ
06.2024 - 08.2024
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Unloaded merchandise and stocked cases with new merchandise.
- Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
- Developed a comprehensive understanding of various cuts of meat, enabling accurate recommendations to customers based on their preferences.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Crew Member
Little Ceasers Pizza
Phoenix, AZ
06.2023 - 08.2023
- Not limited to preparing and serving food, operating kitchen equipment, ringing up sales, and cleaning workstations
- Dynamic individual with experience in providing quality customer service for all ages
- Proven ability to multitask effectively and remain calm under pressure
- Experienced team player, leader, and motivator
- Elevated customer satisfaction by efficiently managing pizza preparation and orders
- Streamlined kitchen operations, reducing wait times and enhancing team productivity
- Fostered a collaborative team environment, leading to improved service quality
- Ensured high-quality food and service by meticulously adhering to health standards
- Boosted team efficiency by optimizing pizza prep processes, ensuring timely customer service
- Maintained impeccable cleanliness, surpassing health standards and securing customer trust
Summer Reading Program Volunteer
Phoenix Public Library
Ocotillo Branch, AZ
06.2022 - 07.2022
- Assisted with signing up children and adults in the summer reading program, Aided the librarians in the maintenance of the collection of books, periodicals, magazines, newspaper, audio materials
- Assisted with the preparations of the book displays, participated in the library events and programs as well as assisting with the setting up and taking down for these events
- Elevated summer reading engagement by actively enrolling participants and enhancing library events
- Boosted library program participation through effective setup and support of summer reading events
- Provided key support in library operations, ensuring a rich collection of resources for community access
- Contributed to captivating book displays, sparking interest and promoting literacy among all age groups
- Assisted in maintaining an extensive collection, ensuring materials' availability and condition
- Fostered a love for reading, enrolling 100+ in the summer program, ensuring diverse community engagement
Teen Leader In Training
Boys and Girls Club
Guadalupe Branch, AZ
06.2019 - 07.2019
- Lead by example to the younger members as well as assisting and overseeing younger youth activities daily during summer program
- Also participating in Community Service events
- Teen Leader In Training / Boys and Girls Club, Guadalupe Branch
- Cultivated leadership skills, guiding youth in activities, enhancing community engagement
- Pioneered community service projects, fostering a sense of civic duty among participants
- Acted as a mentor, offering guidance and support to younger members, promoting personal growth
- Oversaw daily activities, ensuring enriching experiences for younger members during the summer program
- Evaluated and improved summer program activities, ensuring a beneficial experience for younger members
- Lead by example to peers, fostering a nurturing environment for personal and collective growth
Education
Associate Of Applied Science - Forensic Science
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZHumanities and Science Academy
03.2024
Skills
- Self-motivated
- Team Player
- Problem solving skills
- Compassion
- Patients
- Customer Satisfaction
- Collaborative Environment
- Health Standards Adherence
- Efficiency Optimization
- Cleanliness Maintenance
- Summer Reading Engagement
- Leadership
- Communication
- Time Management
- Event Planning
- Community Engagement
- Public Speaking
- Multitasking
- Team Leadership
- Customer Service
- Kitchen Operations
- Library Support
- Book Displays
- Resource Management
- Team Motivation
- Food Preparation
- Teamwork
- Organization
- Adaptability
- Attention to Detail
- Critical Thinking
- Interpersonal Skills
- Project Management
References
- Elizabeth Smiley, esmiley@recovia.com, 6029090653
- Linda Pham, Linda.Pham@Valleywise.org, (214) 908-2971
Certification
Food Handlers
CPR
Timeline
Meat Department Clerk
Safeway
06.2024 - 08.2024
Crew Member
Little Ceasers Pizza
06.2023 - 08.2023
Summer Reading Program Volunteer
Phoenix Public Library
06.2022 - 07.2022
Teen Leader In Training
Boys and Girls Club
06.2019 - 07.2019
Associate Of Applied Science - Forensic Science
Maricopa Community Colleges - South Mountain Community College
Humanities and Science Academy