Marcus Scallan
Phoenix,AZ
Summary
Dynamic Underwriter with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. I am also a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Technology Account Executive
Travelers Insurance
05.2021 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Technology Underwriter
Chubb Group Of Insurance Companies
01.2013 - 05.2021
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
Education
Bachelor of Science - Pshycology
Arizona State University
Tempe, AZSkills
- Client Relationship Building
- Pipeline Management
- Strategic selling
- New business opportunities
- Territory Management
- Sales Quota Achievement
Timeline
Technology Account Executive
Travelers Insurance
05.2021 - Current
Technology Underwriter
Chubb Group Of Insurance Companies
01.2013 - 05.2021
Bachelor of Science - Pshycology
Arizona State University
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