Marcus Sheffield
Clearwater,FL
Summary
Dynamic professional with extensive experience at FedEx Freight and The Home Depot, specializing in customer service and safety compliance.
Overview
7
7
years of professional experience
Work History
Lot Attendant
The Home Depot
Clearwater, FL
03.2023 - 06.2024
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Conducted regular inspections of the premises for any potential safety hazards and took necessary corrective action when required.
- Assisted with traffic control during peak hours by directing cars into available spaces or other lots as needed.
- Processed payments from customers for services rendered.
- Operated cash register accurately to record payments received and issued receipts accordingly.
- Assisted drivers in locating their vehicles when requested using various tracking devices and systems in place at the lot.
Dockworker
FedEx Freight
Tampa, FL
02.2018 - 10.2022
- Maintained records of all inventory movements both manually and electronically.
- Loaded and unloaded containers from ships and trucks using a forklift.
- Utilized scanners to track the movement of goods through the supply chain system.
- Performed daily maintenance checks on material handling equipment per company safety standards.
- Provided assistance to other departments within the facility as needed.
- Reported any damaged items to supervisor immediately upon discovery.
- Organized shipping documents such as bills of lading or packing slips for accuracy.
- Operated material handling equipment such as pallet jacks or hand trucks safely and efficiently.
Package Handler
FedEx Ground
Tampa, FL
09.2017 - 02.2018
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Managed inventory levels by tracking incoming and outgoing packages.
- Organized packages according to type, size, destination, and other specifications.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Assisted in training new employees on package handling processes.
- Labeled parcels accurately according to company guidelines.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
Education
High School Diploma -
Largo High School
Largo, FL06-2008
Skills
- Customer service
- Traffic management
- Vehicle inspection
- Payment processing
- Safety compliance
- Inventory oversight
References
References available upon request.
Timeline
Lot Attendant
The Home Depot
03.2023 - 06.2024
Dockworker
FedEx Freight
02.2018 - 10.2022
Package Handler
FedEx Ground
09.2017 - 02.2018
High School Diploma -
Largo High School