Summary
Overview
Work History
Education
Skills
Certification
Timeline
Key Qualifications
Generic

Marcus Smith

Red Oak

Summary

Dedicated and reliable professional with experience in asset protection, security monitoring, and customer service. Skilled in maintaining safe environments, enforcing policies, and handling incidents with professionalism. Brings a strong background in leadership, and client-facing services. Seeking a Security Officer position to apply safety, surveillance, and organizational skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Barber

Bladze Barbershop
03.2003 - Current
  • Managed business customer service, responding to requests and concerns promptly.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

General Warehouse Specialist

JCPenney Distribution Center
02.2021 - 03.2023
  • Ensured secure handling of merchandise through shipping, receiving, and order processing.
  • Maintained accurate logs to track inventory and prevent shrinkage.
  • Followed safety regulations while operating warehouse equipment.
  • Worked closely with supervisors to identify and resolve issues efficiently.

Security Officer

Republic Cabinet Company
01.2007 - 12.2015
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Education

High School Diploma -

Wilmer Hutchins High School
05-2002

Texas Barber College
05.2023

Skills

  • Security & Surveillance
  • Incident Reporting
  • Access Control
  • Customer Service
  • Inventory Control
  • Forklift Operator Certified
  • Documentation & Data Entry
  • Leadership & Training
  • Strong leader

Certification

Level 2 Security License

Timeline

General Warehouse Specialist

JCPenney Distribution Center
02.2021 - 03.2023

Security Officer

Republic Cabinet Company
01.2007 - 12.2015

Barber

Bladze Barbershop
03.2003 - Current

High School Diploma -

Wilmer Hutchins High School

Texas Barber College

Key Qualifications

  • Security monitoring and incident response
  • Knowledge of safety and emergency protocols
  • Strong observational and reporting skills
  • Excellent customer service and conflict resolution
  • Skilled in team leadership and training
  • Dependable, detail-oriented, and flexible under pressure