Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARCUS STEVENS

Los Angeles,CA

Summary

BUSINESS OPERATIONS MANAGER QUALIFICATIONS PROFILSelf-assured and results-driven management professional with more than 17 years providing high-performance B2B sales, customer service, operations & logistics management, project management, resource management, and compliance oversight in the construction, waste management, and business solutions sectors. Proven competence and dedication to delivering outstanding operational excellence that maximizes process and workflow efficiencies in inventory management, logistics, & warehouse operations, including QA and regulatory compliance that enable the business to gain cost and service quality advantages in target markets. Detail-oriented, analytical and methodical, with critical thinking to address order fulfillment demands, sales closure, and customer relationship issues. Well-organized and resourceful, with multitasking and prioritization skills that marshal available resources to achieve expected outcomes in all areas of business operations within timelines, specifications, and budgets. Excellent people management and interpersonal communication skills that build sustainable professional relationships, while fostering performance excellence and teamwork with colleagues across multi-functional projects and tasks. Diligent Warehouse Associate offering [Number] years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful [Type] worker with [Number] years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging [Industry] materials. Safety-driven and adaptable with good planning and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise].

Overview

24
24
years of professional experience

Work History

Dock Worker

XPO Logistics
08.2017 - Current
  • Prevented load shifting or damage by using bracing and strapping techniques
  • Managed efficient transportation of different materials each day across sectors
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock. Inbound/ Outbound
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Inspected cargo for proper packaging to meet safety and security regulations.

Line Operator

PURPOSE DRIVEN PERSONNEL
09.2015 - 08.2017
  • Responsible for pulling finished products from the assembly line to fulfill customer orders, placing and palletizing products in warehouse area for shipping using forklift clap and forklift reach, maintaining workflow and production schedules in accordance with policies while ensuring compliance with OSHA rules for accident-free workplace
  • Support warehouse operation workflow, receiving, shipping, loading/unloading goods, and transferring completed products and raw material to designated storage areas
  • Worked with tools accurate to meet production and quality goals and avoid malfunction.
  • Followed job order for product specifications, dimensions, tolerances and sequence of operations.
  • Inspected finished products for quality and adherence to customer specifications.
  • Reduced accidents and injuries by observing safety policies and procedures.
  • Adjusted machine feed and speed to correct machine malfunctions.
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.

Inventory Coordinator/ Sales B2B

COMMUNITY OF CHANGE RECYCLING CO
07.2012 - 08.2015
  • Provided QA support, examining finished products to verify conformance to quality standards
  • Updated product databases with parts quantities issued and transferred between locations, processing finished goods into production database, conducting inventory and cycle count adjustments, addressing quantity discrepancies with manufacturing and inspection personnel, generating cycle count reports, and purging database as needed
  • Built sustainable professional relationships with new and existing clients, ensuring satisfying customer experience around company products and services through win-win sales deals, and maintaining client database
  • Collaborated with relevant departments in addressing issues in product supply and order fulfillment to ensure efficient operation in terms of product availability, storage, delivery & after sales service
  • Kept department records and updated documentation with latest counts.

Project Manager/ Operation Manager

LAWSON CONSTRUCTION CO
05.2008 - 06.2014
  • Provided end-to-end project management for several construction works in collaboration with senior management, creating detailed work plan, timelines, and critical path deliverables, and identifying resources, funds and equipment to harness both in-house teams and contractors to successfully complete the project
  • Reviewed project schedules and resources with senior management in addressing change order and unplanned contingencies to minimize downtimes and delays, while maintaining approved budgets
  • Ensured completion of project deliverables on time, within budget, and conforming to specified quality standards
  • Provided post-project support and evaluation to assess areas for future improvement
  • Implemented quality management and regulatory compliance strategies, developing & encouraging best-of-breed practices in planning and multi-functional project engagements.

Operation Manager

RESOURCE MANAGEMENT INC
02.2000 - 04.2008
  • Managed all aspects of leasing operations, supervising a team of property management professional in meeting lease-up goals in accordance with owner's requirements, while ensuring compliance with resident screening guidelines
  • Oversaw property maintenance and aesthetics to ensure superior cub appeal and readiness for property tours
  • Worked with several departments to create marketing collateral and the company website, including all necessary documentation to initiate and finalize the leasing process
  • Created/enforced lease renewal policy; monitored resident turnover; & ensured compliance with all fair housing laws
  • Conducted annual staff performance reviews, ensuring compliance with professional ethics and grooming standards.

Education

Bachelor of Science - Business Administration, Supply Chain Management

COLORADO TECH UNIVERSITY
Colorado Springs, CO

Skills

  • Forklift
  • Functional
  • Inspection
  • Inventory
  • Regulatory compliance
  • Marketing
  • Excel
  • MS Office
  • Win
  • Word
  • Performance reviews
  • Project management
  • Property management
  • Sales
  • Supervising
  • Closing techniques
  • Inventory organization
  • Product verification
  • Shipping and receiving
  • Materials Handling
  • Inventory Organization
  • Product Verification
  • Shipping and Receiving
  • Health and Safety Compliance
  • Hazardous Materials Handling

Timeline

Dock Worker

XPO Logistics
08.2017 - Current

Line Operator

PURPOSE DRIVEN PERSONNEL
09.2015 - 08.2017

Inventory Coordinator/ Sales B2B

COMMUNITY OF CHANGE RECYCLING CO
07.2012 - 08.2015

Project Manager/ Operation Manager

LAWSON CONSTRUCTION CO
05.2008 - 06.2014

Operation Manager

RESOURCE MANAGEMENT INC
02.2000 - 04.2008

Bachelor of Science - Business Administration, Supply Chain Management

COLORADO TECH UNIVERSITY
MARCUS STEVENS