Knowledgeable of guest service fundamentals and experience building a guest first team culture
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
Select items for Order Pick Up, Drive Up, and Ship From Store
Properly prepare, pack, and sort customer orders
Meet productivity metrics and any other fulfillment goal
Package Handler
UPS Ontario Ground Hub
Ontario, CA
09.2023 - 04.2024
Sort packages by destination
Load/unload trailers efficiently and safely
Unblocked jams and worked diligently to maintain a steady
Troubleshoot problems
Ensure product meets quality requirements
Shipping & Receiving Clerk
FedEx
Ontario, CA
06.2021 - 04.2022
Respond to internal and external requests for information regarding receiving/shipping data or issues
Perform work safely and in accordance with company and customer standards and safety regulations
Provide information to callers, requiring detailed knowledge of the manager’s area of responsibility and general knowledge of company policies, practices and operations
Maintaining all records relative to inbound and outbound deliveries and accurately communicating about, and assisting in, resolving any discrepancies
Scheduling of all Inbound and Outbound orders in company systems
Experience in warehouse environment: safety, workflow prioritization, record management