Marcus Trammell
PSDT Project Lead, Business Analyst
San Antonio,TX
Summary
Dedicated and goal-driven leader offering over 20 years of experience with a rich-mix of transferable skills in overseeing military leadership and paramedic operations. Proven ability to understand complex information, develop positive rapport, and a strong ability to complete projects within time restraints. Works well under pressure with excellent decision-making abilities, computer literate, and exemplary dedication to a high work ethic. Increase the inclusion climate in business and clinical environments. Promoting the integrity of humanity and celebrating diversity, encourages new ideas and solutions for patients, consumers and businesses while improving their role as a leading medical provider. As a leader, equality and inclusion in the organization is accountable for diversity, equity and inclusion programs. An initiative-taking person who knows success comes from being prepared, hard work, and perseverance. Senior Leader with extensive background in design, delivery and evaluation of complex educational programs. Successfully manages education program budgets, identifies areas of growth and coordinates events to promote Organizational Change Management services. Demonstrated experience in organizing departmental initiatives and collaborating with educational leaders to make data-driven decisions.
Overview
23
23
Certifications
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Business Analyst
MSI/US Air Force
Randolph AFB, TX
01.2019 - Current
- Leading efforts to elicit, analyze, document and communicate key business processes and requirements: Within $40M cloud based procurement project working to replace decades of legacy application development with single integrated platform.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues while executing diversity, equity and inclusion approach by creating goals and action plans that align with priorities based on employee feedback and strategic business goals.
Director of Operations
US Army
Fort Sam Houston, TX
10.2013 - 02.2018
- Developed and executed communication plans to raise awareness, educate individuals and foster community support of critical issues.
- Leads management team that designed and executed initiatives to improve government programs and policies; oversaw 25-person team and $11.9M operating budget.
- Ensure that fair opportunities for jobs and affirmative action policies are complied with in order to encourage dynamic, sustainable and inclusive working climate.
- Decreased operating costs by $900K and improved technical staff to end-user ratio, which saved $2M annually.
- Managed and provided oversight for multiple departments to include producer licensing, consumer assistance, human resources and information technology.
- Develop and lead internal Inclusion Committees focused on designing and implementing inclusion programs to promote employee professional growth, mentoring, community sense, well-being and business goals.
Director of Medical Services
US Army
Fort Campbell, KY
10.2007 - 08.2013
- Communication and liaison with primary care providers and other health providers during wartime environment.
- Coordinated reporting on quality initiatives to all appropriate committees and ensures timely submission of data and metrics.
- To ensure that workers are subject to adequate personnel development, education and training; facilitated hard discussions about race, sex, sexual orientation, and other racism, discrimination and oppression experiences.
- Developed, managed, and executed program budget and determined workforce requirements to ensure cost-effectiveness and adherence to fiscal goals and objectives, saving $30,000 annually.
- Exercised full range of supervisory responsibilities through subordinate supervisors to include performance management and evaluation, professional development, conflict resolution, team building, candidate evaluation and selection, employee discipline, and recognition.
- Assisted United States and NATO forces with planning, preparation, execution, and evaluation of realistic and doctrinally correct lanes training exercises, mobile training teams, and functional assistance visits, IAW Training & Evaluation Support System.
- Provided occupation specialty training, specific and functional area assistance to units on doctrinal matters related to mobilization, deployment, combat readiness, training, logistics, and administration.
- Feedback from all other departments was given to define gaps and establish action plans. Promoting and creating external networks and collaborations to increase awareness of best practice.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
Education
No Degree - Business Administration
New Horizons Computer Learning Center
San Antonio, TX 01.2019 - 07.2019
Bachelor of Science - Healthcare Administration
Purdue University Global
Indianapolis, IN 06.2016 - 01.2019
Skills
Project Management Professionalundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Project Management Professional
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
No Degree - Business Administration
New Horizons Computer Learning Center
01.2019 - 07.2019
Business Analyst
MSI/US Air Force
01.2019 - Current
Bachelor of Science - Healthcare Administration
Purdue University Global
06.2016 - 01.2019
Director of Operations
US Army
10.2013 - 02.2018
Director of Medical Services
US Army
10.2007 - 08.2013
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