Marcus Trotter
Buffalo,New York
Summary
Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.
Overview
19
19
years of professional experience
Work History
Freight/Receiving Associate
Home Depot
06.2023 - 11.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Lumber Sales Associate
Home Depot
04.2023 - 06.2023
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Moved bulk customer orders with safe operation of forklifts.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Maintained strong relationships with suppliers, negotiating better pricing and lead times for inventory replenishment.
- Resolved customer complaints and concerns professionally, fostering positive relationships with clients.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Material Handler
Royal Bedding Manufacturing
05.2005 - 08.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
GED -
South Park High School
Buffalo, NY06.1992
Skills
- Warehouse Safety
- Palletizer safety
- Forklift Operation
- Teamwork and Cooperation
- Self-Motivated and Independent
- US Driver's License
- Heavy Lifting
- Safety Procedures
- Effective Communication
- Materials transportation
- Handheld Scanners
- Barcode Labeling
- Basic Mathematics
- Customer Relations
- Loading and unloading
- Shipping procedures
Timeline
Freight/Receiving Associate
Home Depot
06.2023 - 11.2023
Lumber Sales Associate
Home Depot
04.2023 - 06.2023
Material Handler
Royal Bedding Manufacturing
05.2005 - 08.2020
GED -
South Park High School