Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Software
Timeline
Generic

Marcus Turner

Cusseta,AL

Summary

Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly skilled Quality supervisor with 25 years of experience supervising, scheduling and directing employees. Track record of boosting efficiency. Focused on monitoring safety in busy and potentially hazardous environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Control Supervisor

Ajin USA
09.2008 - Current
  • Enhanced product quality by implementing rigorous inspection processes and protocols.
  • Streamlined production efficiency by optimizing quality control procedures for maximum output.
  • Reduced customer complaints with thorough testing and prompt resolution of identified issues.
  • Developed comprehensive training materials to ensure consistent performance among team members.
  • Identified areas of improvement, implementing necessary changes to enhance overall product quality.
  • Managed a diverse team of quality control technicians, fostering collaboration and open communication.
  • Provided detailed reports on quality metrics, enabling management to make informed decisions regarding process improvements.
  • Conducted regular audits of manufacturing processes, ensuring compliance with industry standards and regulations.
  • Improved supplier relationships through consistent communication and feedback on product specifications.
  • Collaborated with cross-functional teams to address quality concerns and develop solutions proactively.
  • Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
  • Advocated for a culture of continuous improvement within the organization by sharing best practices and promoting open dialogue among team members about potential enhancements to current workflows.
  • Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

Quality Control Specialist

Ajin USA
09.2008 - Current
  • Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
  • Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
  • Streamlined the quality control process, resulting in faster turnaround times for product releases.
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
  • Conducted root cause analyses on defective products, leading to effective corrective action plans and improved product performance.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.

Education

Bachelor of Science - Business Administration And Management

Selma University
Selma, AL

Associate of Science - Business Administration And Management

James H. Faulkner State Community College
Bay Minette, AL

Skills

  • Technical Writing
  • Quality Assurance Controls
  • Software Development
  • Corrective Action Planning
  • Process Improvement
  • Team Leadership
  • Time Management
  • Problem Solving
  • Quality Management Systems
  • Visual Inspection
  • Microsoft Office
  • Quality Training
  • Equipment Calibration
  • Root Cause Analysis
  • Measurement Techniques
  • Quality Tools

Accomplishments

    3.0 GPA, EMPLOYEE OF THE MONTH, LEADERSHIP AWARD, 15 YEAR SERVICE AWARD


Affiliations

  • COMMUNITY INVOLVEMENT, SPORTS, TRAVEL

Certification

MANAGEMENT TRAINING, SUPERVISOR SKILL LEADERSHIP TRAINING,

References

References available upon request.

Software

MICROSOFT OFFICE, GOOGLE DRIVE, DATABASE MANAGEMENT, PROJECT MANAGEMENT SOFTWARE

Timeline

Quality Control Supervisor

Ajin USA
09.2008 - Current

Quality Control Specialist

Ajin USA
09.2008 - Current

Bachelor of Science - Business Administration And Management

Selma University

Associate of Science - Business Administration And Management

James H. Faulkner State Community College

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Marcus Turner