Marcus Untrauer
Bagley,IA
Summary
Achieved recognition in a local magazine for contributions to various projects over the past couple of years. Delivered successful commercial projects for schools, data centers, and storefronts as a tradesman. Drove residential building and remodeling projects, utilizing comprehensive knowledge from both worker and managerial viewpoints. Completed significant commercial projects for Facebook, Iowa State University, and multi-family apartments in downtown Des Moines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Home State Builders
Runnells, IA
09.2023 - Current
- Led cross-functional teams in the successful planning, execution, and delivery of building/remodeling projects within budget and on schedule.
- Developed comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies
- Managed project budgets ranging from $10,000 to $500,000, ensuring optimal utilization of resources and cost control measures
- Monitored project progress regularly through status meetings and reports, identifying potential risks or issues proactively
- Negotiated contracts with vendors for equipment procurement or services required for project implementation
- Utilized project management software/tools to track progress, manage documentation, assign tasks, and monitor resource allocation
- Ensured compliance with regulatory requirements or industry standards throughout the duration of each project
- Resolved conflicts or escalated issues that arose during projects by collaborating with relevant stakeholders towards mutually beneficial solutions
- Trained new team members on company-specific processes/procedures related to project management
- Conducted post-project evaluations/lessons learned sessions to identify areas of improvement for future projects
- Managed multiple concurrent projects while prioritizing tasks based on urgency/importance
- Maintained strong relationships with clients/customers through regular communication regarding their needs/expectations
- Prepared detailed reports/presentations summarizing key findings/results from completed projects
- Served as the main point of contact for project-related inquiries or updates from internal/external stakeholders
- Implemented risk mitigation strategies to minimize potential disruptions to project timelines and deliverables
- Led a team of 2 in house professionals in executing complex projects, ensuring adherence to quality standards and client satisfaction.
- Developed and maintained strong relationships with key stakeholders, including clients, vendors, and executive leadership
- Managed change requests effectively by evaluating their impact on scope, timeline, resources, and communicating necessary adjustments
- Identified opportunities for cost savings or process optimization within projects through continuous analysis and evaluation
- Ensured compliance with project management best practices/guidelines throughout all phases of the project lifecycle
- Implemented quality control measures/processes to ensure deliverables met/exceeded established standards
- Mentored junior project managers/interns by providing guidance/support in their professional development journey
- Managed project risks by identifying potential issues, developing contingency plans, and implementing risk mitigation strategies
Warranty Specialist
Kimberley Development Corp
Ankeny, IA
04.2022 - 09.2023
- Processed warranty claims and returns from customers, ensuring accuracy and timely resolution
- Maintained detailed records of warranty claims, including product information, customer details, and claim status
- Collaborated with suppliers and manufacturers to obtain necessary documentation for warranty claims
- Investigated and resolved customer inquiries regarding warranty coverage, product defects, or return procedures
- Managed the filing system for warranty documents to ensure easy retrieval when needed
- Provided excellent customer service by addressing concerns or issues related to warranties in a professional manner
- Ensured compliance with company policies and industry regulations while processing warranty claims
- Collaborated with cross-functional teams such as quality control, production, and customer support departments to resolve complex warranty issues
- Trained new employees on the proper procedures for handling warranty claims and returns
- Developed strong relationships with suppliers/vendors to facilitate smooth communication regarding defective products or replacement parts
- Served as a point of contact between customers and manufacturers/suppliers during the resolution process of complicated cases
- Identified root causes of product defects reported through warranties in order to identify potential quality improvement opportunities
- Managed a high volume of warranty claims, with accuracy and attention to detail.
- Demonstrated excellent problem-solving skills when resolving challenging or unique warranty issues
- Participated in regular training sessions on new product features, warranties, and return procedures
- Closely monitored industry trends related to warranties and recommended improvements based on best practices
- Served as a subject matter expert on companies warranty program; warranty policies and procedures during internal audits or external inspections
Carpenter
ELDA Construction
Columbia, MO
07.2018 - 10.2020
- Utilized a variety of tools and equipment such as saws, drills, sanders, and routers to complete carpentry projects
- Installed various types of siding to the exterior building envelope of residential and commercial buildings.
- Read blueprints, drawings, and sketches to accurately measure materials needed for each project
- Performed precise measurements and cuts to ensure proper fitment of materials
- Installed doors, windows, trim work, and molding with attention to detail for a polished finish
- Assembled wooden frameworks or structures based on construction plans or verbal instructions from supervisors
- Maintained a clean and organized workspace throughout the duration of each project
- Followed all safety protocols when operating power tools or working at elevated heights
- Repaired damaged materials or structures by replacing broken parts or applying necessary fixes using woodworking techniques.
- Ensured compliance with building codes and regulations during all stages of construction
- Operated heavy machinery including table saws, planers, and jointers safely
- Assembled scaffolding, ladders, and other temporary structures when required
- Trained and mentored junior carpenters, providing guidance on techniques and safety procedures
Sheet Metal Tinner/Apprentice
Exterior Sheet Metal
Grimes, IA
03.2015 - 08.2018
- Installed architectural sheet metal components, including wall panels, roof systems, and flashing, according to project specifications
- Collaborated with architects and contractors to interpret blueprints and ensure accurate installation of sheet metal elements
- Utilized various hand tools and equipment such as shears, brakes, drills, and rivet guns to cut, shape, bend, and fasten sheet metal materials
- Performed on-site measurements and calculations to determine the required dimensions for sheet metal fabrication
- Fabricated custom sheet metal pieces by cutting and shaping raw materials using specialized machinery
- Installed insulation materials behind sheet metal components to enhance energy efficiency in buildings
- Applied sealants or adhesives as necessary to create weatherproof seals between different sections of architectural sheet metal installations
- Worked in compliance with safety regulations and utilized personal protective equipment (PPE) at all times on construction sites
- Collaborated with other tradespeople such as electricians or plumbers to coordinate the installation of sheet metal components within larger construction projects
- Maintained a clean work area by removing debris and waste materials after completing each installation task
- Troubleshot any issues or defects in installed architectural sheet metal components and implemented appropriate solutions for repair or replacement if needed
- Ensured proper alignment of sheet metal elements during installation through precise measurement techniques
Education
High school diploma - undefined
East Hickman High School
Columbia, MO12.2014
Skills
- Strong work ethic
- Attention to detail
- Problem solving
- Accountability
- Project Manager software
- Blueprint reading
- Schedule Management
- Material logistics and procurement
Certification
Driver's License
Timeline
Project Manager
Home State Builders
09.2023 - Current
Warranty Specialist
Kimberley Development Corp
04.2022 - 09.2023
Carpenter
ELDA Construction
07.2018 - 10.2020
Sheet Metal Tinner/Apprentice
Exterior Sheet Metal
03.2015 - 08.2018
High school diploma - undefined
East Hickman High School