Marcus Valverde
Phoenix,AZ
Summary
Hardworking and motivated professional looking to transition from U.S. Army active duty to civilian workforce. Actively seeking additional responsibilities and leveraging skills in solving problems quickly and efficiently. Responsible and mature who thrives in fast pace/ flexible environments. Enjoys working as part of a team to achieve job goals.
Overview
7
7
years of professional experience
Work History
Electrical Apprentice
WANG ELECTRIC
Phoenix, AZ
06.2021 - Current
- Listened to directives of senior electrical professionals to complete efficient tasks.
- This includes testing malfunctioning equipment, identifying defects, troubleshooting, repairing equipment and replacing defective parts.
- Worked in team-based environment to accomplish projects.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
Security Officer/Receptionist
SCIS
Phoenix, AZ
05.2019 - 06.2021
- I secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Provided customer service assistance to staff and visitors in a professional manner.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
Infantryman
Army
Fort Polk, LA
05.2018 - 05.2019
- Operate weapons and equipment in ground combat operations
- Duties include operating and maintaining weapons, such as rifles, machine guns, mortars, and hand grenades; locating, constructing, and camouflaging infantry positions and equipment; evaluating terrain and recording topographical information; operating and maintaining field communications equipment; assessing need for and directing supporting fire; placing explosives and performing mine-sweeping activities on land; and participating in basic reconnaissance operations.
Shift Lead
Taco Bell
Phoenix, AZ
08.2016 - 03.2018
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Created weekly staff schedules to ensure adequate coverage.
- Provided guidance and support to other team members as needed.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
Education
Associate of Arts - Information Technology
Chandler Gilbert Community College
Chandler, AZ04.2027
GED -
Genesis School
08.2017
Electrician
Independent Electrical Contracting of Arizona
Tempe, AZSkills
- Leadership
- Quick learner
- Motivated team player
- Basic Computer skills
- Critical thinking
- Trained in security Tactical-level analysis
- Training and Development Emotional awareness
- Computer proficiency Analytical thinking
- Multi-tasking ability
- Willingness to Learn
- System Troubleshooting
- Verbal and Written Communication
- Problem-Solving
- Electrical Wiring and Fixtures
- Problem Solving
- Reliable and Responsible
- Customer Service
- Complaint Resolution
- Detail-Oriented
- Microsoft Office
Timeline
Electrical Apprentice
WANG ELECTRIC
06.2021 - Current
Security Officer/Receptionist
SCIS
05.2019 - 06.2021
Infantryman
Army
05.2018 - 05.2019
Shift Lead
Taco Bell
08.2016 - 03.2018
Associate of Arts - Information Technology
Chandler Gilbert Community College
GED -
Genesis School
Electrician
Independent Electrical Contracting of Arizona