Marcus VanHook
West Palm Beach,FL
Summary
Motivated professional skilled in fostering stability in dynamic environments. Supports team cohesion and collaboration, effectively working with diverse personalities. Focused on personal growth and strategic vision, driving continuous improvement and a positive workplace culture.
Overview
12
12
years of professional experience
Work History
Zone Manager
Paradies Lagardere
West Palm Beach, Florida
06.2021 - Current
- Provided first class service to customers and team members in a hectic airport setting
- Managed $7 million convenience store and supported operations of additional $5 million store
- Moved to back of the house operations where I performed receiving and truck ordering responsibilities for a $22 million dollar platform
- Led replenishment associates to ensure timely distribution of merchandise
Supervisor
Sodexo Magic
West Palm Beach, Florida
01.2018 - 06.2021
- Managed bar and buffet operations for exclusive lounge, ensuring exceptional guest experiences
- Led team in preparing high-quality dishes while upholding ServeSafe standards for food safety
- Logged and tracked times and temperatures of consumables
- Managed bar training and etiquette
- Received and inspected deliveries
- Ordered and maintained bar supplies to ensure consistent service operations.
- Temporary transfer during covid where I managed a team to clean the hospital. Ensuring hospital guests were able to get into clean rooms into a timely manner
Replenishment Associate
Paradies Lagardere
West Palm Beach, Florida
09.2017 - 06.2019
- Coordinated stock replenishment to ensure product availability and maintain optimal display standards.
- Disposed of trash daily to maintain cleanliness in the work area.
- Worked alongside supervisors to ensure priorities of all team members matched, ensuring common expectations in goal completion
Crew Member
Wendy's
West Palm Beach, Florida
06.2014 - 05.2018
- Prepared and served high-quality food items, enhancing customer satisfaction and dining experience.
- Served food quickly for positive guest experiences.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Supported team members during busy shifts, contributing to seamless service and operational flow.
- Executed cashier duties, ensuring accurate order taking, payment collection, and change provision.
- Operated kitchen equipment following safety and health regulations consistently.
Education
High School Diploma -
Suncoast High
Riviera Beach, FL05-2015
Skills
- Supply chain management
- Warehouse management
- Pallet jack certified
- Inventory control
- Stock replenishment
- Cost control
- Financial management
- Safety compliance
- Customer relationship management
Timeline
Zone Manager
Paradies Lagardere
06.2021 - Current
Supervisor
Sodexo Magic
01.2018 - 06.2021
Replenishment Associate
Paradies Lagardere
09.2017 - 06.2019
Crew Member
Wendy's
06.2014 - 05.2018
High School Diploma -
Suncoast High