Marcus Wallace
Mesquite,TX
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead/ Machine Operator
Greenliner
Mesquite , TX
04.2024 - Current
- Assigned projects and distributed tasks to team members as per area of expertise.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Identified opportunities for process improvements, implementing changes when required.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Offered training and support to keep team members motivated and working toward objectives.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Determined consumer needs to provide products and services appealing to larger market.
Order Selector
MAU Workforce Solutions
Hutchins, Texas
09.2023 - 04.2024
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Operated forklift and pallet jack to transport heavy loads.
- Participated in continuous improvement initiatives to increase efficiency.
Order Picker
CJ Logistics America
Wilmer, Texas
08.2023 - 12.2023
- Confirmed items picked for orders by keying codes into system.
- Investigated discrepancies between physical count of stock versus system-generated report totals.
- Adhered to quality control standards by inspecting products for damage before packing.
Case Picker
UNFI
Lancaster, TX
06.2023 - 09.2023
- Stamped price tags on merchandise, referring to official price lists.
- Performed daily pre-shift inspections on assigned equipment before beginning work shift.
- Compared merchandise invoices to items actually received.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Operated powered industrial equipment such as forklifts, pallet jacks, and order selectors safely and efficiently.
- Utilized RF scanners to accurately track inventory movements in the warehouse management system.
Retail Merchandiser
T- ROC
Arlington , TX
06.2022 - 03.2023
- Prepared detailed reports on merchandising activities, results, and forecasts for management review.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
- Stamped price tags on merchandise, referring to official price lists.
Sales Associate
Footlocker.com Inc.
Dallas , TX
05.2021 - 05.2022
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed credit card transactions quickly and securely.
- Placed special orders or called other stores to find desired items.
Oder Picker
PepsiCo
Lancaster , TX
01.2020 - 02.2021
- Utilized scanning equipment for picking, packing and shipping orders.
- Adhered to company policies and procedures to maintain a safe and efficient working environment.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
Sales Associate
The hanga
Dallas, TX
09.2018 - 11.2019
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed credit card transactions quickly and securely.
- Placed special orders or called other stores to find desired items.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Lead Machine Operator
Niagara Bottling, LLC
Hutchins, Texas
09.2017 - 09.2018
- Followed specific mixing techniques and measurements required by procedures and batch records.
- Met or exceeded target for on-time customer shipments.
- Ensured that all safety procedures were followed during production processes.
- Inspected parts produced to ensure they meet customer specifications.
- Monitored and observed production line to watch for pile-ups and jams.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX06-2016
Skills
- Project management
- Employee training
- Process improvement
- Regulatory compliance
- Effective communication
- Conflict resolution
- Customer service
- Teamwork and collaboration
- Workplace safety
- Heavy lifting
- Microsoft excel
- Bilingual
- Order picker
- RF Scanner
- Pallet jack
- Mechanical knowledge
- Distribution center
- Reach truck
- Organizational skills
- Sheet metal
- Cherry picker
- Warehouse experience
- Sales
- Material handling
- Desktop administration
- Forklift
- Machine operator
- CNC
- Quality inspection
Languages
English
Full Professional
Spanish
Limited
Certification
- Driver license
- Pallet jack certification
- Forklift certification
- CompTIA A+
Timeline
Team Lead/ Machine Operator
Greenliner
04.2024 - Current
Order Selector
MAU Workforce Solutions
09.2023 - 04.2024
Order Picker
CJ Logistics America
08.2023 - 12.2023
Case Picker
UNFI
06.2023 - 09.2023
Retail Merchandiser
T- ROC
06.2022 - 03.2023
Sales Associate
Footlocker.com Inc.
05.2021 - 05.2022
Oder Picker
PepsiCo
01.2020 - 02.2021
Sales Associate
The hanga
09.2018 - 11.2019
Lead Machine Operator
Niagara Bottling, LLC
09.2017 - 09.2018
High School Diploma -
West Mesquite High School