Marcus Walts
Waco,TX
Summary
With a proven track record at Army Air Force Exchange Service (AAFES), I excel in preventive maintenance and problem-solving, significantly enhancing operational efficiency. Skilled in both mechanical and electrical troubleshooting, my hands-on experience and safety awareness have driven substantial improvements in equipment reliability and workplace safety. My ability to quickly learn and adapt has consistently resulted in high-quality outcomes and process optimizations.
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering many years of repair and maintenance expertise with proven history or hard work and dependability.
Reliable and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
36
36
years of professional experience
Work History
Maintenance Technician Worker (FMO)
Army Air Force Exchange Service (AAFES)
09.2022 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Developed and implemented strategies to improve maintenance processes.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Maximized asset lifespan through diligent monitoring of wear patterns on vital components.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Installed and maintained plumbing and HVAC systems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated equipment and machinery safely to prevent accidents.
- Performed general housekeeping and cleaning tasks.
- Restocked items on shelves and bins to keep inventory available.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Identified defective products or machinery and reported to supervisor.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Developed innovative solutions for complex problems, leading to increased operational effectiveness.
Warehouse/Delivery Driver/Assistant Manager
Arnold Oil Company
01.2008 - Current
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
- Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
- Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and team members.
- Streamlined the delivery process by utilizing GPS technology for precise navigation and route optimization.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Enhanced warehouse organization through diligent placement of items according to their designated locations upon return from deliveries.
- Increased safety awareness by conducting regular vehicle inspections and reporting any issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Cycle Inventory Team (CIT) Material Handler III
Army Air Force Exchange Service (AAFES)
07.2017 - 09.2022
- Created databases and spreadsheets to improve inventory management accuracy.
- Reduced stock discrepancies by conducting regular audits and addressing discrepancies promptly.
- Fostered an atmosphere of continuous improvement through regular feedback sessions with team members, identifying strengths as well as areas for development.
- Coordinated cross-functional teams during peak seasons to meet increased demand without compromising service levels or operational efficiency.
- Prepared and presented inventory-related reports to management, providing valuable insights into operational performance and areas for potential improvement.
- Assisted in the implementation of a new warehouse management system, streamlining operations and improving overall efficiency.
- Maintained consistent safety standards within the warehouse environment by enforcing adherence to safety protocols at all times.
- Effectively managed personnel resources during periods of high workload, ensuring adequate coverage without sacrificing quality or efficiency.
- Facilitated smooth communication between warehouse staff and other departments within the organization for seamless operations.
- Managed the safe storage of hazardous materials in compliance with regulatory requirements and company policies.
- Identified opportunities for process improvements through root cause analysis of recurring issues, leading to reduced errors in inventory handling procedures.
- Enhanced team productivity by developing and providing comprehensive training for new team members.
- Led a successful physical inventory count, ensuring accurate reporting of on-hand quantities and valuation.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Material Handler III (High Rise)
Army Air Force Exchange Service (AAFES)
01.2014 - 07.2017
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Maintained clean, orderly work environment free of hazards.
Motor Vehicle Operator (Mule Driver)
Army Air Force Exchange Service (AAFES)
12.2008 - 01.2014
- Implemented GPS technology for more precise navigation, saving time on daily routes.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Upheld a clean driving record by following all safety guidelines while operating vehicles.
- Streamlined loading and unloading processes, reducing wait times and increasing productivity.
- Ensured proper documentation for all transported goods, minimizing potential discrepancies or losses.
- Assisted in training new hires on company policies, procedures, and safe driving techniques.
- Enhanced vehicle safety by conducting regular inspections and maintenance checks.
- Coordinated closely with team members to optimize workflow during high-traffic periods.
- Conducted vehicle performance checks and performed maintenance actions.
- Trained junior team members on activation and mobilization processing.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
Loss Prevention Assistant
Army Air Force Exchange Service (AAFES)
04.2004 - 12.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Deployed to Iraq from August 2005 to September 2006 - Received numerous outstanding awards and a coin from the General Manager for my service overseas.
WHSE WKR FRMN Supervisor (O/S-Storage-Shipping)
Army Air Force Exchange Service (AAFES)
06.2000 - 04.2004
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Processed day to day payroll and administrative duties of all associates under my supervision.
- Conducted quarterly and annual reviews of associates job performances.
Material Handler II
Army Air Force Exchange Service (AAFES)
09.1995 - 06.2000
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Assisted in reducing operating costs by identifying opportunities for process improvement and waste reduction.
- Contributed to company''s sustainability efforts, recycling materials whenever possible and minimizing environmental impact.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Delivered exceptional customer service by addressing inquiries related to stock availability or shipment status promptly.
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
Material Handler I (Inbound/Outbound Operations)
Army Air Force Exchange Service (AAFES)
04.1995 - 09.1995
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Machine Operator (CNC Operator)
Precise Hard Chrome
07.1988 - 02.1995
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained equipment performance by lubricating and cleaning components.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Quickly shut down equipment in emergency situations following protocols.
- Managed operation of boilers, pumps and chrome plating vat systems.
- Maintained critical tolerance in accordance to blue print specifications of cutting and welding of material.
Education
High School Diploma -
China Spring High School
China Spring, Texas05.1989
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Electrical Troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Mechanical Repair
- Parts Replacement
- Equipment Installation
- Equipment Repair
- Hand Tools Expertise
- Tool management
- Plumbing
- Lockout and tagout procedures
- Power Tools Proficiency
- Drywall Repair
- Painting
- Plumbing Repairs
- Groundskeeping
- Drywalling
- OSHA
- Industrial Equipment
- HVAC Systems
- Hydraulic systems
- Blueprint and schematic understanding
- Organizational ability
- Door hardware
- System installations
- Service-oriented mindset
- Machine lubrication
- Lighting Systems
- Commercial construction experience
- Mechanical Aptitude
- Documentation
- Supply Management
- Pneumatic Systems
- Motor Controls
- Project Management
- Conveyor Systems
- Codes Compliance
- Boiler Maintenance
- Air Filtration
- Willing to Learn
- Hand and Power Tool Operation
- Equipment Troubleshooting
- Critical Thinking
- Clear Communication
- Wiring Installation and Repair
- Problem Detection and Resolution
- General Plumbing
- Safety Protocols
- Decision-Making
- Equipment Assembly
- Maintenance recordkeeping
- Electrical Component Replacement
- Heavy Lifting
- Lighting fixture maintenance
- Cleaning and sanitizing
- Facilities Painting and Repair
- Equipment Dismantling
- Light Carpentry
- Hydraulic system repair
Timeline
Maintenance Technician Worker (FMO)
Army Air Force Exchange Service (AAFES)
09.2022 - Current
Cycle Inventory Team (CIT) Material Handler III
Army Air Force Exchange Service (AAFES)
07.2017 - 09.2022
Material Handler III (High Rise)
Army Air Force Exchange Service (AAFES)
01.2014 - 07.2017
Motor Vehicle Operator (Mule Driver)
Army Air Force Exchange Service (AAFES)
12.2008 - 01.2014
Warehouse/Delivery Driver/Assistant Manager
Arnold Oil Company
01.2008 - Current
Loss Prevention Assistant
Army Air Force Exchange Service (AAFES)
04.2004 - 12.2008
WHSE WKR FRMN Supervisor (O/S-Storage-Shipping)
Army Air Force Exchange Service (AAFES)
06.2000 - 04.2004
Material Handler II
Army Air Force Exchange Service (AAFES)
09.1995 - 06.2000
Material Handler I (Inbound/Outbound Operations)
Army Air Force Exchange Service (AAFES)
04.1995 - 09.1995
Machine Operator (CNC Operator)
Precise Hard Chrome
07.1988 - 02.1995
High School Diploma -
China Spring High School