Marcus West
Rio Rancho
Summary
- Honest, trustworthy, and eager to learn.
- Methodical, process-driven, and dependable.
- Organized and goal-oriented.
- Problem solver with a desire to grow professionally.
Overview
3
3
years of professional experience
Work History
Busser
Il Vicino
Albuquerque
04.2025 - Current
- Cleared and set dining tables to enhance guest experience.
- Assisted servers in efficient delivery of food and beverages.
- Maintained cleanliness of dining area and kitchen supplies.
- Regularly organized and restocked utensils, linens, and glassware.
- Responded promptly to guest requests for additional items.
- Supported training of new bussers in daily operations.
- Monitored dining area for cleanliness and guest satisfaction.
- Bussed and reset tables in an orderly manner.
Team Member
Raising Cane's
Rio Rancho
01.2024 - 04.2025
- Delivered exceptional customer service to ensure a positive dining experience.
- Collaborated effectively with team members in fast-paced work environments.
- Demonstrated strong time management and multitasking skills.
- Resolved customer concerns promptly to enhance satisfaction and mitigate conflicts.
- Maintained high attention to detail in all tasks.
Sales Associate
Shoe Palace
02.2023 - 10.2023
- Greeted customers warmly to assist in selecting ideal shoe pairs and upselling complementary items.
- Maintained extensive knowledge of product offerings, brands, styles, sizes, and features.
- Processed transactions accurately using POS systems while handling cash and credit payments.
- Collaborated with colleagues to achieve sales targets and ensure store cleanliness.
- Followed established protocols to prevent theft and monitored surveillance cameras for suspicious activity.
Education
High School Diploma -
Oak Grove Classical Academy
05.2025
Bachelor of Science - Dental Hygiene
University of New Mexico
03-2029
Skills
- My soccer career was spent playing for 14 years, scrimmaging with UNM and New Mexico United, and receiving scholarship offers
- My senior thesis, a 5-month-long research paper, and a 20-minute memorized oral presentation
Qualifications
- Communicate clearly and effectively with customers and team members to support collaboration and understanding.
- Deliver exceptional customer service through professionalism, attentiveness, and prompt problem resolution.
- Quickly learn new skills and adapt to changing environments to maintain strong performance.
- Demonstrate excellent attention to detail to ensure accuracy and quality in all tasks.
- Identify issues and implement effective solutions to improve efficiency and outcomes.
- Manage time efficiently by prioritizing tasks and meeting deadlines consistently.
- Build strong, positive relationships through effective interpersonal communication and teamwork.
- Maintain an approachable and friendly demeanor that fosters trust and open communication.
Timeline
Busser
Il Vicino
04.2025 - Current
Team Member
Raising Cane's
01.2024 - 04.2025
Sales Associate
Shoe Palace
02.2023 - 10.2023
High School Diploma -
Oak Grove Classical Academy
Bachelor of Science - Dental Hygiene
University of New Mexico