Summary
Overview
Work History
Skills
Certification
Work Availability
Timeline
AssistantManager
Marcus Whaling

Marcus Whaling

Data Analytics
Bellevue,NE

Summary

Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics, and data visualization.

Overview

10
10
years of professional experience
3
3
Certification

Work History

Supervisory Customer Service Associate

Take Aim Indoor Range
07.2013 - 10.2016
  • Checked people in and out of the range, explained rules and processes; provided tours of the facility to new members
  • Filed customer waivers and membership registrations forms
  • Entered data into Excel accurately including emails, alpha-numeric data of membership ID's, and managed database quality keeping an attention to detail.
  • Assigned lanes to individuals, ensured individuals understood the range rules, provided safety equipment, up-sold targets, and ammunition
  • Provided assistance by responding to customer questions in an effective and efficient manner
  • Calculated range rental fees: entered retail and rental fee on cash register, provided credit card instruction and provided cash back on cash sales; had a balanced cash drawer 99% of the time.

Produce Clerk

Walmart
09.2018 - 03.2023
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price-checking fruits and vegetables and finding requested items in the department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to the supervisor.
  • Stamped, attached, or changed price tags on merchandise shelving and updated computerized price list.
  • Worked with 3 different departments to fulfill task.

Assistant Manager

Walmart
09.2018 - 03.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Review/prepare online orders for pickup, ensure accuracy of the orders
  • Coordinate with Doordash and Walmart drivers for efficient deliveries
  • Provide guidance to Online Grocery shoppers and delivery personnel
  • Validate Inventory when missing item reports are produced

Skills

  • Data analysis
  • Typing speed
  • Data entry
  • Excel
  • Google Sheets
  • Database Management
  • Spreadsheet management
  • Python
  • SQL
  • Javascript
  • HTML
  • CSS
  • Power BI
  • Tableau

Certification

  • Certified Data Analytics, Google - March 2023
  • Certified Python Programming, University Of Michigan - March 2023
  • Certified SQL for Data Analysis, Coursera - April 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Produce Clerk

Walmart
09.2018 - 03.2023

Assistant Manager

Walmart
09.2018 - 03.2023

Supervisory Customer Service Associate

Take Aim Indoor Range
07.2013 - 10.2016

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