Marcus Wheeler
Grand Prairie,TX
Summary
To obtain a career where I am able to achieve growth and workable knowledge that will allow me to utilize my skills, services, and achievements for future endeavors with an exceptional and growing company
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lot Associate
Home Depot
Dallas, TX
09.2025 - 11.2025
- Assisted customers with locating products and answering inquiries and helping customers to their cars after the checkout process.
- Maintained organized merchandise displays to enhance shopping experience.
- Collaborated with team members to optimize inventory management processes.
Remote Customer Service
TurboTax
Dallas Tx
01.2025 - 04.2025
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service and help using TurboTax services.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Delivered exceptional customer service both remotely via phone/email inquiries and onsite whilst assisting customers directly on video and chat.
Forklift Operator
Labatt Food Service
Dallas, TX
10.2019 - 02.2020
- Operated electric forklifts to transport goods within warehouse efficiently.
- Conducted routine safety inspections on equipment, ensuring compliance with safety regulations.
- Loaded and unloaded shipments, verifying accuracy of orders against shipping documents.
- Maintained organization of warehouse inventory, optimizing space for improved accessibility.
Forklift Operator
pdq industries
Dallas, TX, US
12.2016 - 04.2017
- Job duties consist of replenishments,and receiving
Order Picker
Medline Industries
Dallas, TX, US
12.2014 - 09.2016
- They would lay the orders on the table, and we pick them in order until all orders are complete. When all orders are finish, we combine repacks to pallets and load the trucks up for shipping.
- Skills Used: speed and accuracy/forklift (walkie)
Press Helper/Packer
BPI Staffing/Staples Warehouse
Dallas, TX, US
04.2013 - 05.2014
- Helped maintain machines, replace parts when needed, cleaned equipment, operated forklift, and packed labels when needed.
Sales Associate
Target
Dallas, TX, US
05.2010 - 02.2012
- Providing great customer service to customers, floor associates, remodeling, stocking, and other various duties.
Stocker
Foot Action
Dallas, TX, US
08.2009 - 05.2010
- Sales associate, stocking, shipping, and receiving.
Forklift/ Truck driver
Game Stop Warehouse
Dallas, TX, US
10.2007 - 11.2008
- Shipping and receiving, sorting, order pulling, forklift, and truck driver.
Education
High School Diploma - undefined
Moises E. Molina High School Dallas
Dallas, TX01.2005
Skills
- Forklift Experience
- RF Scanner Experience
- Packing Experience
- Loader/Unloader Experience
Certification
Certified Forklift Operator
Personal Information
- Title: Press Helper/Packer
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Lot Associate
Home Depot
09.2025 - 11.2025
Remote Customer Service
TurboTax
01.2025 - 04.2025
Forklift Operator
Labatt Food Service
10.2019 - 02.2020
Forklift Operator
pdq industries
12.2016 - 04.2017
Order Picker
Medline Industries
12.2014 - 09.2016
Press Helper/Packer
BPI Staffing/Staples Warehouse
04.2013 - 05.2014
Sales Associate
Target
05.2010 - 02.2012
Stocker
Foot Action
08.2009 - 05.2010
Forklift/ Truck driver
Game Stop Warehouse
10.2007 - 11.2008
High School Diploma - undefined
Moises E. Molina High School Dallas