Marcus White
Phoenix,AZ
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
Work History
Sales Manager
High Country Harley Davison
2023.12 - 2024.04
- Surpassed store goals by 200% in the first two months.
- Increased average deal gross profit by 30%
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Negotiated vehicle costs, down payment and structured loan rate and term
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Senior Training Consultant
The Motorcycle Company (Harley Davidson)
Grand Rapids , MI
2022.07 - 2023.08
- Conducted nationwide training sessions at 23 dealerships, focusing on company policies, procedures, processes, and product knowledge.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Managed territory assignments for optimal coverage and maximized potential for reaching target customers.
- Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
- Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.
Assistant Sales Manager
Desert Wind Harley Davidson
2018.03 - 2023.07
- Maintained 43% closing ratio placing top 3 in company
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Monitored competitors'' activities and adjusted tactics accordingly, ensuring a competitive edge in the market.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Human Resources Specialist
US Army Reserve
2008.01 - 2011.11
- Coordinated employee training programs to boost skills development and improve overall performance.
- Participated in industry conferences and networking events to stay current on best practices in human resources management and share insights with the organization.
- Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Education
High School Diploma -
Luella High School
Locust Grove, GASkills
- Sales team training
- Revenue Forecasting
- Market Research
- Pipeline Management
- Territory sales management
- Client Relationship Management
- Profitability Optimization
- Account Management
- Sales Tracking
- Performance Management
- KPI Tracking
- Sales Reporting
Timeline
Sales Manager
High Country Harley Davison
2023.12 - 2024.04
Senior Training Consultant
The Motorcycle Company (Harley Davidson)
2022.07 - 2023.08
Assistant Sales Manager
Desert Wind Harley Davidson
2018.03 - 2023.07
Human Resources Specialist
US Army Reserve
2008.01 - 2011.11
High School Diploma -
Luella High School
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