Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Whitley

Kansas City,MO

Summary

Dedicated HVAC Technician with experience at Amazon Heating & Cooling, excelling in installation and maintenance of systems. Recognized for enhancing client satisfaction through effective troubleshooting and quality control. Proven ability to manage inventory efficiently, demonstrating strong attention to detail and exceptional customer service skills.

Overview

20
20
years of professional experience

Work History

Technician

Amazon Heating & Cooling
Kansas City, MO
05.2005 - 04.2025
  • Installed and maintained HVAC systems, ensuring optimal functionality.
  • Conducted routine inspections of heating and cooling units for preventative maintenance.
  • Assisted in troubleshooting and resolving HVAC system issues efficiently.
  • Collaborated with team members to enhance service delivery and client satisfaction.
  • Streamlined inventory management processes to reduce downtime during repairs.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Education

Driving - CDL

Zeta Driving School
Kansas City, MO
11.2025

Technician - HVAC

Vatterott College
MO
04.2005

GED - GED

Northeast High
415 Van Brunt Kansas City Missouri
09.1996

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Documentation and reporting
  • Equipment maintenance
  • Customer interaction

Timeline

Technician

Amazon Heating & Cooling
05.2005 - 04.2025

Driving - CDL

Zeta Driving School

Technician - HVAC

Vatterott College

GED - GED

Northeast High