Summary
Overview
Work History
Education
Skills
Timeline
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Marcus Williams

Chicago,IL

Summary

Dynamic consultant with a proven track record at Team Morant, excelling in client relationship management and innovative problem-solving. Successfully developed strategies that boosted client revenue and enhanced operational efficiency. A subject matter expert in performance assessments, I thrive in collaborative environments, delivering impactful solutions that drive business growth.

Knowledgeable Desired Position with proven background in consulting, delivering strategic insights and effective solutions to clients. Successfully led multiple projects, enhancing operational efficiency and driving business growth. Demonstrated expertise in problem-solving and client relationship management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

10
10
years of professional experience

Work History

Consultant

Team Morant
01.2022 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Collaborated with teams to devise, plan, and execute comprehensive marketing and web facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.

Patient Care Technician

St. Bernard's Hospital
12.2020 - 01.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Educated patients on self-care strategies post-discharge, empowering them to take ownership of their health management process.
  • Ensured proper documentation of patient information, supporting efficient communication among healthcare providers.
  • Reduced hospital readmission rates by collaborating with interdisciplinary teams to develop comprehensive discharge plans.
  • Actively participated in interdisciplinary rounds, contributing insights regarding individualized patient care approaches based on specialized knowledge of acute care techniques.
  • Performed under high-pressure situations, maintaining composure while delivering life-saving interventions in emergency scenarios.
  • Collected and processed samples to support lab testing.
  • Facilitated seamless transitions between healthcare settings by coordinating patient transfers and handoffs effectively.

CNA

Aperion Care
02.2019 - 08.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

CNA

Symphony Of Bronzeville
04.2015 - 01.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Educated patients on self-care strategies post-discharge, empowering them to take ownership of their health management process.
  • Ensured proper documentation of patient information, supporting efficient communication among healthcare providers.
  • Actively participated in interdisciplinary rounds, contributing insights regarding individualized patient care approaches based on specialized knowledge of acute care techniques.
  • Maintained supplies of tubes, needles, syringes, alcohol and labels.
  • Upheld the highest standards of patient privacy by diligently adhering to HIPAA regulations and safeguarding confidential information.

Education

None - Business

Cetral St. University
Wilberforce, OH

Diploma - General Studies

Lyons Township
Lagrange,Illinois
06.1990

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Cultural awareness
  • Subject matter expert
  • Performance assessments
  • Work product development

Timeline

Consultant

Team Morant
01.2022 - Current

Patient Care Technician

St. Bernard's Hospital
12.2020 - 01.2022

CNA

Aperion Care
02.2019 - 08.2020

CNA

Symphony Of Bronzeville
04.2015 - 01.2019

None - Business

Cetral St. University

Diploma - General Studies

Lyons Township

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