Marcus Williams
San Tan Valley,AZ
Summary
Dynamic leader with a proven track record at Barnett Management, adept in boosting sales and profitability through strategic planning and strong client relationships. Excelled in leadership and retail management, enhancing team efficiency and customer satisfaction. Skilled in problem resolution and training, achieving high employee satisfaction and operational excellence.
A hospitality professional known for maintaining high standards and delivering results. Proven ability to enhance operational efficiency and drive customer satisfaction. Focused on team collaboration and adaptability to meet changing needs. Skilled in staff training, customer service, and financial management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Barnett Management
08.2020 - 02.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Produce Manager
Fry's Food Stores
12.2016 - 07.2020
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
General Manager
Dennys Restaurant
10.2009 - 06.2019
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Education
Associate of Applied Science - Business Administration And Management
Pima Community College
Tucson, AZ05-1998
Skills
- Leadership and team building
- Customer service
- Problem resolution
- Retail management experience
- Time management
- Training and coaching
- Training and development
Certification
- HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
- Serve It Up Safe! Certification – Serve It Up Safe!.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
General Manager
Barnett Management
08.2020 - 02.2025
Produce Manager
Fry's Food Stores
12.2016 - 07.2020
General Manager
Dennys Restaurant
10.2009 - 06.2019
- HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
- Serve It Up Safe! Certification – Serve It Up Safe!.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Applied Science - Business Administration And Management
Pima Community College
Similar Profiles
Hassem DuarteHassem Duarte
General Manager at Barnett ManagementGeneral Manager at Barnett Management
Sandra OlsonSandra Olson
District Manager at Barnett ManagementDistrict Manager at Barnett Management
Milton ZavalaMilton Zavala
Burger King Cashier and Cook at Barnett Management Burger KingBurger King Cashier and Cook at Barnett Management Burger King