Marcus Williams
Woodbury
Summary
Mail delivery professional prepared for all aspects of role. Known for dependable performance and attention to detail in handling mail and packages. Effective collaborator who adapts easily to changing requirements and consistently meets delivery deadlines. Possesses strong organizational and time-management skills valued by employers.
Overview
17
17
years of professional experience
Work History
Mail Courier
USPS
11.2024 - Current
- Improved mail delivery efficiency by accurately sorting and organizing parcels according to routes and schedules.
- Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
- Optimized vehicle usage by conducting regular maintenance checks, minimizing downtime and increasing overall reliability.
- Supported team members in managing heavy workloads, maintaining an organized workflow for efficient parcel processing.
- Ensured timely delivery of packages by consistently adhering to established routes and timeframes.
- Safeguarded sensitive materials during transport, ensuring confidentiality and proper handling of all items.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS navigation systems to navigate faster routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Shipping and Receiving Lead
Artcraftpromos
03.2020 - 11.2024
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Recorded shipment data such as weight and discrepancies using Ups, FedEx, and Shipstation.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Reinforced workplace safety, adhering to established guidelines and maintaining a clean, hazard-free environment.
- Used pallet jacks, hand trucks, and dollies to load and unloaded goods from trucks and containers.
Courier
FedEx Home Delivery
04.2017 - 04.2020
- Scan every package for delivery
- Responsible for the loading and unloading of delivery truck
- Perform vehicle inspection before and after every daily route
- Secured all packages safely inside the truck to prevent damages
- Maintained delivery log for pickup and delivery of products to various locations
- Provide considerate and efficient pickup and delivery of customer packages
- Use handheld computer to document deliveries
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Receiving Clerk/Delivery
Direct Promotions
09.2016 - 04.2017
- Unpacked and examined incoming shipments, reported damaged items to supervisor
- Maintained inventory of shipping materials and supplies
- Delivered and picked up Packages from schools and customer locations using 17' U-haul trucks and vans
- Opening and closing of warehouse and Lead daily meetings and training of new hires
- Regularly reviewed invoices and double-checked orders.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
Bus Operator
Mv Paratransit
11.2015 - 09.2016
- Provide door to door pick and drop to clients in company issued vehicle in a responsible and courteous manner
- Follow the scheduled route on daily basis with punctuality
- Conduct pre and post trip vehicle inspections and maintain logs for the same
- Set appropriate destination boards and route signs before every trip
- Operate various kinds of vehicles following printed operator schedules irrespective of weather conditions or route timings
- Use company installed communication system to communicate any mechanical problem, road blockage of weather condition barriers faced
- Reach the dispatch office in neat and clean uniform on time, sign in, collect an follow the days’ schedule
- Operate wheelchair lifts and mobility scooters expertly to facilitate clients in boarding and un-boarding the vehicle
- Carry the guests’ baggage into and out of the vehicle in a respectful and courteous manner
- Follow cash fare collection procedures to book and collect payments from clients
- Report any accident, incident or unusual occurrence to the dispatch office immediately through radio communication system and submit a written report of the same at sign out time
- Carryout daily duties including passenger assistance, ensuring enter and exit safety and operating wheelchair lifts with proper safety restraints in compliance to the Americans with Disabilities Act (ADA)
- Courteously answer client queries and provide them with transit route, fare and schedule details
- Demonstrate excellent and safe driving skills in a customer service oriented manner
- Open and close doors for guests and take out their luggage from the vehicle boot carefully
- Comply to traffic regulations and maintain prescribed speed while driving
- Take meter reading for each trip and keep record of mileage covered and fuel refills made
- Maneuver manual ramps for moving wheelchairs up and down for guest transportation
- Communicate effectively with guests and cater for their special needs while demonstrating empathy and compassion
- Perform regular safety checks on all equipment installed in the vehicle
- Maintain, support and promote a safe traveling environment for the guests while catering for their special needs
- Immediately report any signs of malfunctioning noticed in the vehicle while driving to dispatch office
Shipping Receiving Clerk/Stock
Focus Camera LLC
08.2011 - 11.2015
- Picking/Packing items according to invoices
- Completes reports by entering required information
- Scanned and shipped packages using UPS World ship, Fed Ex, Arcust, and Seller cloud systems
- Utilized UPS, USPS, and Fed Ex systems for tracking packages
- Check shipments against original order forms to ensure the accuracy of orders
- Open boxes in the presence of delivery driver to make sure all items are present and undamaged
Shipping Receiving Clerk
Mini Circuits Lab
09.2010 - 08.2011
- Scanned and shipped packages using UPS World ship, Fed Ex, and DHL programs
- Pull parts from stock room shelves and prepare kits according to QC sheets for shipments
- Inspect kits for correct parts
- Pass completed and inspected kits to assigned stations
- Daily cycle counts of inventory in stock room
- Answering phones and fulfilling employee orders listed in AS400 system
Shipping Receiving Supervisor
Uncommon goods LLC
10.2007 - 09.2010
- Verified inventory computations by comparing to physical counts of stock and investigated discrepancies
- Examine contents and compare with records, such as manifest, invoices, or orders to verify accuracy of incoming or outgoing shipments
- Record shipment data such as weight, charges, space availability, damages, and discrepancies for reporting, accounting, and record keeping purposes
- Deliver materials to departments using work devices, such as hand trucks
- Store shipping materials and supplies to maintain inventory of stock
- Opening and closing of warehouse and Lead daily meetings and training of new hires
Education
High School Diploma -
The Legacy School for Integrated Studies
New York, NY09.2005
Skills
- Customer Interaction
- Microsoft Office
- Internet Savvy
- UPS
- Fed Ex
- ShipStation Savvy
- Excellent driving skills
- Time management
- Punctual and reliable
- Organizational Skills
- Team Player
- Self-motivated and independent
Timeline
Mail Courier
USPS
11.2024 - Current
Shipping and Receiving Lead
Artcraftpromos
03.2020 - 11.2024
Courier
FedEx Home Delivery
04.2017 - 04.2020
Receiving Clerk/Delivery
Direct Promotions
09.2016 - 04.2017
Bus Operator
Mv Paratransit
11.2015 - 09.2016
Shipping Receiving Clerk/Stock
Focus Camera LLC
08.2011 - 11.2015
Shipping Receiving Clerk
Mini Circuits Lab
09.2010 - 08.2011
Shipping Receiving Supervisor
Uncommon goods LLC
10.2007 - 09.2010
High School Diploma -
The Legacy School for Integrated Studies
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