MARCUS A. JONES

Developed strategies to reduce crime rates in the community. Maintained a budget for the police department, ensuring fiscal responsibility; developed a plan for improving officer morale while maintaining high ethical standards. Advised city government officials on matters related to public safety. Oversaw recruitment efforts for new officers including background checks and interviews. Supervised staff of officers and other personnel within the department. Fostered a positive work environment through effective management techniques. Organized regular meetings with community leaders to discuss public safety concerns. Analyzed crime data to identify trends and develop appropriate response plans. Established relationships with local businesses, schools, churches, and other organizations to build trust between citizens and the police department. Monitored daily operations of the department to ensure efficiency. Collaborated with outside law enforcement agencies on regional initiatives. Provided leadership, guidance, and direction to subordinates. Participated in community events such as parades or fundraisers in order to promote good relations between citizens and the police force. Ensured compliance with all applicable laws, regulations, and standards. Addressed citizen inquiries regarding police services at public forums or via telephone calls and emails. Created training programs for new officers and ongoing training for existing staff. Implemented measures aimed at increasing awareness of personal safety among members of the community.

Managed daily operations of the department, serving as Corporate President while providing Emergency Medical Services and fire suppression to the City of Seat Pleasant and surrounding communities in Prince George's County, Maryland. Oversaw a team of 70 volunteer firefighters and emergency medical technicians.

Monitors changes in laws, regulations, technology, and recent judicial rulings to anticipate impact on agency operations. Supervises subordinate supervisors to ensure adherence to agency values and performance standards. Plays a key role in representing the agency at community events and managing law enforcement grants. Reacted swiftly and efficiently to critical situations, assuming leadership roles and notifying the necessary parties.

Renders recommended proposed disciplinary sanctions according to established guidelines. Respond to critical incidents, take charge, and make proper notifications. Forecasts staffing needs and recommends acquisition of equipment and supplies. Oversaw and controlled purchasing, maintenance, and inventory of departmental equipment, vehicles, and property. Develops and implements training plans. Planned, assigned, and supervised patrol activities and investigative operations.

As Watch Commander in the 911 Emergency Operations Division of the Office of Unified Communications (OUC), I oversee a 12-hour shift comprising Supervisors, Telecommunications Equipment Operators, and Dispatchers. My primary role is to ensure the safe and efficient deployment of police, fire, and emergency medical services (EMS) units across the District of Columbia during both emergency and non-emergency situations.

Developed effective work plans and schedules, ensuring timely completion of tasks by assigning responsibilities to subordinates according to their abilities and priorities. Oversaw a team of 54 direct reports at ideal staffing levels. Handled employee complaints effectively, forwarding unresolved grievances to higher-level management when necessary.

Focused on building and maintaining relationships with decision-makers, grassroots organizations, community leaders, and impacted persons. Collaborated with County Council District 8 leadership team in defining and developing the district advocacy agenda based on organizational priorities. Worked closely with Councilmember Edward P. Burroughs to ensure alignment of the external policy landscape with the advocacy efforts.

Develop and implement strategies to advance policy and advocacy goals, monitoring relevant legislation, external agency policies, and other policy issues of interest.

Monitors changes in laws, regulations, technology, and recent judicial rulings that impact agency operations or procedures. Motivates, supervises, coaches, and assesses subordinate supervisors to align with agency values and performance standards. Represents the agency at community events, press conferences, meetings, and public safety forums. Proactively respond to emergencies, assumed leadership responsibilities, and promptly communicated necessary information. Spearheaded the planning, assignment, and supervision of patrol activities and investigative operations.

As the Chief Administrative Officer, I was responsible for the overall management and administration of Forest Heights. The Town Administrator assists the mayor with developing Town policies and carries out guidelines established by ordinances, resolutions, and council directives. The Town Administrator supervises the Town’s general affairs, all employees, contractors, agents, and the Town Attorney. The Town Administrator works closely with the mayor as the mayor serves as the Chief Executive Officer of the Town and as the primary liaison between the Town Administrator and Council. The town administrator provides fiduciary services, human resources, compliance, asset management, and general oversight of the government. The Town Administrator is required to perform all related duties as required by the mayor.

The Deputy Chief of Police monitors changes in laws, regulations, technology, and recent judicial rulings that will likely affect agency operations or procedures. Motivates, supervises, coaches, and evaluates subordinate commanders to ensure conformance with agency values, objectives, priorities, and performance standards. Occasionally serves as an agency representative at community events, press conferences, meetings, and public safety forums. Researches, develops, modifies, and implements general orders, standard operating procedures, and other policies. Assists with preparing annual budgets, law enforcement grants, and compulsory governmental reports. Documents unsatisfactory work performance, identifies developmental needs, and takes action to remedy deficiencies. Gather relevant information to compose accurate, detailed, concise press releases. Renders decisions on proposed disciplinary sanctions according to established guidelines. Respond to critical incidents, take charge, and make proper notifications. Forecasts staffing needs and recommends acquisition of equipment and supplies: Oversaw and controlled purchasing, maintenance, and inventory of departmental equipment, vehicles, and property. Studied crime reports to identify trends and strategize patrol and investigative responses. Developed and implemented staffing and training plans. Planned, assigned, and supervised patrol activities and investigative operations. Organized and executed department and Town meetings, community events, conferences, and large-scale special events. May serve as Acting Chief of Police in the Chief's absence.

Serves as the Chief’s confidential assistant and is responsible for operating and managing administrative functions throughout the department. As Commander over the Administrative Services Bureau, was routinely accountable for asset/fleet management, customer counter operations, records, technical support, property & evidence management, systems management, procurement & budget planning/tracking, citywide access control & CCTV, operations center management, policy development & management, personnel section, and management of the crime scene unit.
Under this administration, I accomplished the implementation of a cloud-based property/evidence management system, body-worn camera program, and fleet camera program, procured and replaced an entire operational fleet of police vehicles, designed/executed an operations center, designed/implemented a police mobile command center, implementation of IAPro cloud-based software, streamlined front administrative office practices, and the performance of a new crime scene unit. Fiscally accountable for the department’s 2.9-million-dollar operating budget under the Chief of Police. Successfully awarded over 3.8 million dollars in grant funding through strategic partnerships. Organized resources for community events with up to 5,000 attendees and $100,00 in budgets. Implementation and coordination of the Police Chaplains Corp program under the direction of the Chief of Police. Oversees administrative portion of all improvement projects; reviews plans, an advertisement for bid notices, contracts, pay requests, change orders, etc. Develops the agency’s long and short-term goals and oversees their implementation. I collaborated with divisional commanders to maintain consistency in all operations and reduced process gaps while supervising 35 officers to ensure optimal productivity. Strengthened traceability and developed organizational systems for criminal case logs, records, reports, and agendas.