Marcus England
Jacksonville,FL
Summary
Dynamic Sales Associate with proven expertise at ALDI, excelling in customer service and cash handling accuracy. Recognized for building lasting customer relationships and enhancing store performance through teamwork. Skilled in problem-solving and maintaining inventory, contributing to improved customer satisfaction and retention. Reliable and punctual, dedicated to delivering exceptional shopping experiences. Along with the skillset that I will provide not only to the company and to our customers and team. This job provides insight, as well as amazing career advancements that coincide with my degree and future goals with myself and I would be honored.
Overview
5
5
years of professional experience
Work History
Sales Associate
Aldi
01.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Walmart
12.2020 - 11.2022
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
No Degree - Finance
University of North Florida
Jacksonville, FL08-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Reliable and punctual
- Cash handling accuracy
- Cash register operation
Timeline
Sales Associate
Aldi
01.2023 - Current
Sales Associate
Walmart
12.2020 - 11.2022
No Degree - Finance
University of North Florida
Similar Profiles
Max GuerinMax Guerin
Retail Sales Associate at AldiRetail Sales Associate at Aldi
Liam BaileyLiam Bailey
Store Assistant/Relieving Shift Manager at ALDIStore Assistant/Relieving Shift Manager at ALDI
Natalie ForthNatalie Forth
Buying Manager at ALDIBuying Manager at ALDI
Erick GutierrezErick Gutierrez
Server at Lazy Days SouthServer at Lazy Days South
Winston LundyWinston Lundy
IT QA Store Systems II at Southeastern GrocersIT QA Store Systems II at Southeastern Grocers