Summary
Overview
Work History
Education
Skills
Career Accomplishments
Qualifications Summary
References
Timeline
Generic

Marcus Hobson

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable fleet manager with knowledge of commercial vehicles including Motor coaches,buses cars & SUV's; diesel gas and electric . Offering leadership and productivity. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Fleet Manager

A Ambassador Limousine & Transportation
Houston, TX
07.2022 - Current
  • Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
  • Minimized expense spending by procuring equipment inventory with optimal cost savings.
  • Communicated with upper management and drivers to build lasting relationships.
  • Prepared weekly report summarizing key performance indicators for senior management review.
  • Supervised employees to promote optimal productivity in job tasks and duties.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
  • Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Directed investigations to verify and resolve customer or customer complaints.
  • Implemented best practices for fuel conservation across the fleet.
  • Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
  • Identified issues with work vehicles and put in maintenance requests with shop department.
  • Resolved customer complaints regarding service issues or delays in delivery times.
  • Conducted regular vehicle inspections to identify potential problems or issues.
  • Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary.
  • Negotiated contracts with suppliers for parts, services, vehicle rentals.
  • Performed accident investigations to determine cause and liability.
  • Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
  • Negotiated with carriers and warehouse operators for services and preferential rates.

Dispatch Operator

Plains All-American Pipeline
Houston, TX
11.2020 - 05.2021
  • Customer Services, Take customers’ orders, Create customer invoices, Cut and edge lenses and frames, Patient work ups, Oversee inventory

Office Services

Plains All-American Pipeline
Houston, TX
08.2019 - 10.2020
  • Operated mailroom services, Distributed company packages & mail throughout 14 floors, Handled all officed service request, Processed mail and checks for the company, Shipping and receiving, Prepared and arranged conference rooms

Mobile Security Officer

Westex Security
Houston, TX
07.2018 - 05.2019
  • Customer Services, Identified and observed all designated equipment, Fire watch (trained to exhaust fires), Reported all suspicious activity, Documented incidents through accurate reporting procedures, Completed all on site investigations following alarm responses, Supported static security officers in the assigned areas as needed, Cleared all communications with cooperate security and active patrol

Sales Manager

Happy Me Tee
Houston, TX
08.2016 - 08.2017
  • Front desk sales and promotions, Customer Services, Processed all customers’ orders, Created customer invoices, Ordered all apparel and shop supplies, Sublimation printing on shirts, plaques, trophies, socks etc…, Coordinated outside events and promotions, Drove company vehicle to pick up orders from select warehouses

Human Resources Office Clerk

Plains All American
Houston, TX
05.2016 - 08.2016
  • Updated departmental annual compensation letters and converted from paper to electronic computer files, Administrative support for employees, Worked closely with full time employees taking telephone calls and assisting them with daily office tasks, Worked with Outlook and Microsoft Programs, Scanned documents and created electronic files

Admin Specialist

Plains Marketing, L.P.
Houston, TX
05.2015 - 08.2015
  • Reviewed, calculated continuation sheets and filed station logs, Administrative support for facility, Operated a company vehicle, Reviewed Lease status, Office up-keep and yard and facility maintenance

Education

Skills

  • Quality Customer Service
  • Management
  • Inventory
  • Administration
  • Cash Reconciliation
  • Clerical Duties
  • TWIC Card Holder
  • Strategic Planning
  • Preventive Maintenance
  • Cost Reduction
  • Scheduling
  • Employee Management
  • Government Regulatory Requirements
  • Fleet Management
  • Expense Tracking
  • Vehicle Inspections
  • Fleet Monitoring
  • Inventory Control
  • Inspection and Quality Assurance
  • MS Office Suite
  • Effective Communication
  • Safety Protocol

Career Accomplishments

  • Founder of “HTX” apparel brand
  • Manager
  • Admin Spec I
  • Volunteered at the Upscale Academy
  • Graduated from Manvel High School in June of 2012
  • Went to UIL State Championship in Football

Qualifications Summary

Results-driven and performance-focused individual, with 6 years of experience in the working industry in multiple areas. Efficient and highly capable in the following areas customer service, purchasing, coordinating events, inventory controls, and receiving distribution supplies. Able to drive company vehicles safely. Possessing management skills with positive, strong working relationships with colleagues and executives. As well outstanding communications, problem-solving, and organizational skills. Technically proficient with Microsoft Office Suite (Word, Excel and PowerPoint applications), Windows operating system, and other business systems related to the working industry.

References

Upon Request

Timeline

Fleet Manager

A Ambassador Limousine & Transportation
07.2022 - Current

Dispatch Operator

Plains All-American Pipeline
11.2020 - 05.2021

Office Services

Plains All-American Pipeline
08.2019 - 10.2020

Mobile Security Officer

Westex Security
07.2018 - 05.2019

Sales Manager

Happy Me Tee
08.2016 - 08.2017

Human Resources Office Clerk

Plains All American
05.2016 - 08.2016

Admin Specialist

Plains Marketing, L.P.
05.2015 - 08.2015

Marcus Hobson