Marcus J Bates
Houston
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Car Washer & Detailer
Turner's Car Shampoo
01.2024 - Current
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
Assistance Kitchen Manager
Hooters of America, LLC
05.2015 - 10.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Electrical Apprenticeship Certification - Electrical Apprenticeship
Galveston College
Galveston, TX06-2019
High School Diploma -
Willowridge High School
Houston, TX05-1999
Skills
- Proficient in Computer Applications
- Customer Service-oriented
- Valuable Team Member
- Timely Task Completion
- Advanced Sales Techniques
- Hospitality and accommodation
- Time management and prioritization
- Adaptable and flexible
Timeline
Car Washer & Detailer
Turner's Car Shampoo
01.2024 - Current
Assistance Kitchen Manager
Hooters of America, LLC
05.2015 - 10.2023
Electrical Apprenticeship Certification - Electrical Apprenticeship
Galveston College
High School Diploma -
Willowridge High School
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