Marcus L. Brown
Monroe,LA
Summary
Business Information Systems graduate with a strong interest in cybersecurity, IT systems, and data analysis. Currently building hands on technical experience through the Google Cybersecurity Professional Certificate program, working with Linux environments, SQL queries, and virtual machine configuration using Oracle VM VirtualBox. Known for being analytical, detail oriented, and dependable when solving problems or learning new technologies. Seeking an entry level opportunity in IT support, cybersecurity, or data analysis where I can continue developing technical skills while helping organizations maintain secure and reliable systems.
Overview
6
6
years of professional experience
Work History
Temporary Cover Driver / Operations Associate
United Parcel Service (UPS)
Monroe, LA
11.2020 - Current
- Utilized logistics and routing software to manage delivery routes and ensure accurate package tracking and status updates.
- Interpreted operational data and routing information to optimize delivery efficiency and meet daily performance metrics.
- Verified shipment data and documentation to maintain accuracy within package tracking systems.
- Operated handheld scanning devices and mobile applications to update delivery records in real time.
- Maintained compliance with operational procedures and safety protocols in a high volume logistics environment.
Housekeeping Supervisor
Glenwood Regional Medical Center (HHS)
West Monroe, Louisiana
06.2020 - 11.2020
- Coordinated daily workflow and task assignments using operational planning and scheduling processes.
- Monitored department performance and operational productivity through routine inspections and reporting.
- Managed supply inventory and tracked resource distribution across multiple hospital departments.
- Ensured compliance with healthcare safety standards and internal operational procedures.
- Facilitated team briefings and communicated operational updates to staff to maintain service efficiency.
Education
BBA - Business Information Systems
Southern Arkansas University
Magnolia, Arkansas05-2020
Skills
Cybersecurity & Systems
Linux operating system
Virtual machine configuration using Oracle VM VirtualBox
Basic system administration and environment setup
Command Line & Scripting
Linux Bash shell commands
File system navigation and permissions management
Command line system monitoring
Data & Query Tools
SQL queries for data retrieval and filtering
Log and dataset analysis
Security Concepts
Network security fundamentals
System monitoring concepts
Access control and security best practices
Timeline
Temporary Cover Driver / Operations Associate
United Parcel Service (UPS)
11.2020 - Current
Housekeeping Supervisor
Glenwood Regional Medical Center (HHS)
06.2020 - 11.2020
BBA - Business Information Systems
Southern Arkansas University