Jacolby Olvera
Tarzana,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Rehab Technician
Malibu Detox and Residential Treatment Center
01.2024 - Current
- Actively participated in quality improvement initiatives aimed at enhancing the overall patient experience within the rehabilitation setting.
- Demonstrated empathy and compassion towards patients facing physical or emotional challenges during the recovery process.
- Provided encouragement and motivation to patients throughout their rehab program, celebrating milestones achieved and fostering a positive mindset for continued progress.
Sales Associate Specialist
AT&T
07.2018 - 01.2024
- Delivered high-impact sales presentations to executives, highlighting value of technical products ranging in complexity.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Retail Sales Associate
Old Navy
02.2016 - 11.2018
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor Of Science - Business Administration And Management
Navarro College
11.2023
Skills
- Sales Expertise
- Time Management
- Providing Feedback
- Customer Assistance
Languages
Spanish
Native or Bilingual
Timeline
Rehab Technician
Malibu Detox and Residential Treatment Center
01.2024 - Current
Sales Associate Specialist
AT&T
07.2018 - 01.2024
Retail Sales Associate
Old Navy
02.2016 - 11.2018
Bachelor Of Science - Business Administration And Management
Navarro College
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