Marcus Milam Scraper
Katy,Texas
Summary
Meticulous and detail-oriented Senior Account Analyst offering over 5 years of experience in Drawback, Trade Compliance and Logistics. Adept at Duty Drawback regulations and management of Drawback programs from on-boarding to liquidation of drawback claim all while keeping the customer front of mind. Seeking a position with clear development path to B-Level and C-Level management opportunities.
Overview
10
10
years of professional experience
Work History
Senior Account Analyst, Scraper
DHL Drawback Services
Houston, TX, Texas
08.2021 - Current
- Interface with clients, brokers, forwarders, and ACE portal to obtain necessary data for assembly of compliant drawback claims
- 25MM+ in drawback recoveries;
- 1MM+ lines of data successfully transmitted through Automated Broker Interface (ABI)
- Regular interaction with clients to communicate federal regulations and how to integrate business operations/compliance into a successful drawback program
- Maintain high-profile client relationships
- Service multiple Fortune 100/500 companies’ drawback program
- Industries ranging from automotive, to petrochemical, to medical machinery
- Created career long relationships
- Keep clients informed about potentially impactful custom’s regulations, shipping restrictions, international tariffs, and insurance and bonding requirements
- Service wide range of Drawback programs
- 1313(b) Manufacturing Substitution; 1313(j)(2) Unused Substitution, 1313(j)(1) Unused Direct Identification, 1313(p) Petroleum
- LCB Exam, AAEI, ICPA, NCBFAA
- Marcus Milam, , Certified Personal Trainer
Analyst
DHL Drawback Services
Houston, Texas
09.2018 - 08.2021
Controller of Accounts
Protected Catastrophe Management, Memorial Dr
Houston, Texas
01.2012 - 09.2018
- Managed accounts payable and receivable
- Prepared tax documents
- Daily administrative needs
- Bookkeeping
Education
Accounting and Business Management
University of Houston
Houston, TexasAccounting and Business Management
University of Colorado
Boulder, ColoradoHigh School Diploma -
Clements High School
Sugarland, Texas06.2006
Skills
- Senior level knowledge of regulations, compliance, and management of Duty Drawback programs from on-boarding to liquidation of drawback claim (19 CFR 190)
- Data analytics, including processing large volumes of data while identifying anomalies, formatting for interface with different applications/software, or formatting for drawback (Excel xls(x),csv,etc) with high level of proficiency and attention to detail
- Comprehensive understanding of customs processes regarding audits/Full Desk Reviews of Drawback claims as well as regular engagement with CBP specialists at port and CEE (Centers for Expertise and Excellence) level
- Working knowledge of import process, export process, international movement, as well as in-land movement of goods and merchandise (Incoterms 2020, import broker/freight forwarder/NVOCC responsibilities)
- Strong working knowledge of regulatory requirements for electronic and physical recordkeeping of import activity, export activity and drawback compliance
- Working knowledge of the ACE portal including formatting periodic reports for distribution, analysis of data, and application of findings into possible logistics/supply chain decisions
- Experience with implementation of CRM (Customer Relationship Management Software) - Salesforce
Timeline
Senior Account Analyst, Scraper
DHL Drawback Services
08.2021 - Current
Analyst
DHL Drawback Services
09.2018 - 08.2021
Controller of Accounts
Protected Catastrophe Management, Memorial Dr
01.2012 - 09.2018
Accounting and Business Management
University of Houston
Accounting and Business Management
University of Colorado
High School Diploma -
Clements High School
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