MARCUS KIRKSEY
Hiram,USA
Summary
Accomplished in transforming Air Force Reserve Command's recruitment strategies, I leveraged my expertise in human capital management and problem-solving to surpass hiring objectives. My leadership fostered a culture of excellence, achieving top recruiter status and significantly enhancing organizational standards. Skilled in both stakeholder management and strategic development, my approach has consistently delivered results.
Overview
24
24
years of professional experience
Work History
Senior Manager of Recruiting/superintendent
Air Force Reserve Command
Marietta, GA
11.2019 - Current
- Led and supervised Air Force recruiting squadron with over ninety recruiters and senior recruiters covering over 400k square miles
- Coached team in the selection and application of appropriate problem-solving methods and techniques, providing advice on work methods, practices, and procedures, and assisting the team and individual members in identifying the parameters of a viable solution; monitoring and reporting on the status and progress of work, checking on work in progress and reviewing completed work assignments to ensure instructions have been met; serving as coach, facilitator, and negotiator in coordinating team initiatives in consensus-building activities among team members
- Managed performance through planning, designing, advising, and facilitating organizational and functional process improvement through integrated process teams, benchmarking, process mapping, work measurement, modern business practices, metric development for labor requirements, performance measurement, and organizational design
- Supervised and performs human resource activities and functions, including personnel action requests; source documents; unit, field, and master personnel records
- Performs administrative functions, including but not restricted to preparing reports, analyzing program statistics, and initiating and maintaining case files
- Developed recruitment strategies to address specific resource or program needs
- Assisting managers in conducting job analysis
- Providing human resource advice in the areas of recruitment, staffing, and placement
Regional supervisor of Recruiting
Air Force Reserve
Barksdale AFB, LA
06.2017 - 11.2019
- Collaborated with recruiting teams and human resources representatives to accomplish hiring objectives
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes
- Mediated between multiple business divisions to improve communications
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 9 new recruiters
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales, and value-added presentations
- Oversee the full lifecycle recruitment process for the organization
- Ensure hiring targets are met in a timely manner, reducing Time-to-Fill while maintaining high-quality standards
- Monitor recruitment metrics and provide regular updates to senior management on hiring progress and challenges
- Execute key deliverables on the Talent Acquisition Roadmap
Regional supervisor of Recruiting
Air Force Reserve Command
Scott AFB, IL
12.2014 - 06.2017
- Promoted company by giving exciting and dynamic presentations to customers
- Produced 3 reports per week to analyze job performance against team goals
- Managed startup activities for introduction of New Recruiting office locations
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget
- Visited sites periodically to view service levels and adherence to global service standards
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving
- Trained new employees on proper protocols and customer service standards
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Managed recruitment team and educated and mentored new advisors
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
Health Professions Program Manager
Air Force Recruiting Service Headquarters
Robins AFB, GA
08.2013 - 12.2014
- Responsible for Air Force Reserve Command Health Professions recruiting program
- Senior consultant to Commander, Air Force recruiting service on Health Professions production activities and personnel assignments
- Sets recruiting production requirements and objectives for 18 production recruiters at four operating locations and monitor progress to meet Command medical officer manning requirements
- Coordinates with Recruiting Squadron Commanders and Operation Officers to develop and implement plans, policy, and procedures to achieve Command goals
- Advisor/liaison on policy and procedures with Air Staff, DoD agencies, HQ Air Force Surgeon General
- Oversee statistical and analytical disciplines relative to recruiting and managing Health Professions programs
- Develop, write, and advise advertising contractor on all officer marketing material, events, and strategies
- Applicant tracking system (ATS) Technician provided first-level support to end users in resolving day-to-day AFRISS system and/or functional issues
- Assist program manager and deputy as needed for AFRISS program needs to include communications, planning, distribution of information, managing stakeholder expectations, and reporting performance to stakeholders
- Quality Control validation for Enlistment packages for newly assessed recruits into Air Force Reserve
- Collaborated with national and international organizations to leverage industry connections
Air Force Reserve Health Professions Recruiter/Lead Recruiter
Air Force Recruiting
San Antonio, TX
07.2008 - 07.2013
- Recruits Health Professional to include Physicians, Dentist, Nurses, Health Care Administrators, and Biomedical Science Corp to meet Air Force Reserve Command Surgeon General staffing requirements
- Counsels’ medical applicants on available career options and all Air Force Reserve entitlements and program benefits
- Train, instruct, and mentor new medical recruiters for Air Force Reserve Recruiting
- Distinguished recruiter earned Top Health Professions Recruiter throughout Air Force Reserve Command
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets
- Pre-screened resumes/CV prior to sending to corporate hiring managers for consideration
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
Air Force Recruiter
Air Force Recruiting
11.2000 - 07.2008
- Organized and conduct programs to recruit sufficient personnel to satisfy requirements of United States Air Force Reserve
- Developed information sources in securing names of potential prospects for Air Force Reserve enlistment, assignment, and commissioning
- Informs interested persons of military obligations, officer and airmen career structure, educational and training opportunities and benefits
- First class customer service; applicants expressed favor in patience, dedicated to helping others succeed and achieve goals
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs
- Developed recruiting strategies to identify qualified candidates and build network
Education
MS - Organizational Leadership
Columbia Southern University
Orange Beach, AL01.2012
M.B.A - Human Resource Management
Columbia Southern University
Orange Beach, AL01.2010
B.B.A - Business Administration
University of Management and Technology
VA06.2008
Skills
- Recruitment and management
- Problem solving
- Training Needs Analysis
- Stakeholder management
- Verbal and written communication
- Leadership training and development
- Improving Organizational Standards
- Coaching and mentoring
- Human Capital Management
- Executive recruiting
- Strategic Development
- Applicant Tracking Systems
Timeline
Senior Manager of Recruiting/superintendent
Air Force Reserve Command
11.2019 - Current
Regional supervisor of Recruiting
Air Force Reserve
06.2017 - 11.2019
Regional supervisor of Recruiting
Air Force Reserve Command
12.2014 - 06.2017
Health Professions Program Manager
Air Force Recruiting Service Headquarters
08.2013 - 12.2014
Air Force Reserve Health Professions Recruiter/Lead Recruiter
Air Force Recruiting
07.2008 - 07.2013
Air Force Recruiter
Air Force Recruiting
11.2000 - 07.2008
MS - Organizational Leadership
Columbia Southern University
M.B.A - Human Resource Management
Columbia Southern University
B.B.A - Business Administration
University of Management and Technology
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