Marcus Wait

Self-starter with 15+ years of service management experience in the automotive industry with a background in automotive maintenance and sales. Knowledge of vehicle maintenance, automotive diagnostics, management, and Dealer Statement Analyzing and Coding. Proficient with Microsoft Office programs, ADP, Xtime, Dealertrack, ReverseRisk and Manufacturer website navigations with strong relationship-building skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Interested in relocating near the Gulf Coast, willing to consider other assignments.

Having spent most all of my working career in the automotive business. Vast understanding of the operations from the ground up. Firm believer that all departments (sales, service, parts, BDC) must all work closely together to ensure the operation of the dealership is as smooth as possible. Strong willed, and make it my goal to be the best at what I do.

• Air Conditioning Certification
• EPA 609 Certification

• Sales skills, Proficient, Influencing and negotiating with customers
• Work style: Professionalism, Proficient, Tendency to be accountable, professional, open to feedback, and act with integrity at work
• Work motivation, Proficient, Level of motivation and discipline applied toward work
• Work style: Reliability, Proficient, Tendency to be reliable, dependable, and act with integrity at work
• Automotive maintenance, Proficient, Knowledge of vehicles, vehicle maintenance, and repairs
• Supervisory skills: Motivating & assessing employees, Proficient, Motivating others to achieve objectives and identifying improvements or corrective actions
• Attention to detail, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
• Project timeline management, Proficient, Prioritizing and allocating time to effectively achieve project deliverables
• Mechanical knowledge, Proficient, Understanding and applying mechanical concepts and processes
• Customer focus & orientation, Proficient, Responding to customer situations with sensitivity