MARCUS X. ADAMS
Webster,TX
Summary
Dedicated and focused Project Management Specialist with over 15 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals and metrics on time. I am flexible, detail-oriented adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. I specializing in managing multiple remote workforces directly and indirectly and managing multiple teams of any size., while also providing site management in multiple areas including but not limited to commercial, residential, and industrial. I have several years of experience with my project management background that is now bridged with my financial administration, business development and operations leadership skillset. I am skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills.
Overview
18
18
years of professional experience
Work History
PROJECT MANAGER - Custom/Complex
Best Buy Inc
Houston, TX
08.2011 - 04.2024
- As a project manager I am responsible for managing all field related aspects for the custom install & design business
- I manage a team of custom installers who fulfill the work for each project
- I directly managed project fulfillment with a focus on quality results and efficiency.
- On a regular basis I work/collaborate with remote entities such as contractors, builders, Sales directors, account managers, and third-party fulfillment entity and any other project influencer involved.
- Other areas of responsibility's include running an efficient business, managing wages and labor allocations ensuring projects are budgeted correctly along with verified functionality to provide a world class experience to our partners while providing organic growth.
- Due to my extensive success in this role I was able to leverage my relationships to foster a relationship to create a new, while expanding the current market for the custom business
- (Details available upon request.)
Service Tech - DOUBLE AGENT
BESTBUY/GEEKSQUAD
Baton Rouge, LA
08.2011 - 08.2013
- As a double agent i was responsible for fulfilling installations for each customer in the field regarding audio video
- I managed multiple schedules and ensured that all projects are scheduled PROPERLY, and the correct assets are deployed to the correct project to be as efficient as possible
- Also, I managed multiple areas of the business, including utilization (efficiency), NPS (customer satisfaction) and project fulfillment, and vehicle fleet management.
HEAD OF BUILDING OPERATIONS
PETE MARAVICH ASSEMBLY CENTER
Baton Rouge , LA
08.2009 - 06.2012
- Irresponsible for managing a schedule of all events and ensured that the facility was prepared and suitable for the design of each event including rigging, working beside companies such as COX Communications and ESPN.
- Facilitated communication between clients and internal teams throughout the entire duration of an event.
- Ensured compliance with health and safety regulations while organizing each event.
- Managed logistics for large-scale events including transportation, security, catering, and audio-visual equipment.
- Collaborated closely with other departments to coordinate activities leading up to each event.
HEAD OF FACILITY OPERATIONS
OUACHITA PARISH COURT HOUSE
Monroe , LA
06.2006 - 08.2009
- Plans, organizes, maintains, and manages the operations and reliability of facilities and general infrastructure systems.
- Provided technical advice regarding new construction projects or modifications to existing buildings.
- Performed periodic assessments of facility equipment to determine its condition and recommend necessary repairs.
- Managed the day-to-day operations of a large building, including maintenance and repairs.
Education
SUPPLY CHAIN MANAGER -
LOUISIANA TECH UNIVERSITY
08.2015
A.S. PROCESS TECH - Process Technology
LOUISIANA DELTA COLLEGE
Monroe, LA06.2014
Bachelor of Business -
LSU
06-2012
Skills
- ISF Certified
- Savant/C4/Atlona/Intel/Network Annalyst - Certified
- NCCER Certified - Welder
- OSHA 10 Certified
- Procedure Development
- Resource Allocation
- Project Management
- Contract Management
- Logistics Management
- Project tracking
- Business Analysis
- Customer Relations
- Staff Management
- Contract negotiation expertise
- Project development and lifecycle
- Project scope
- Budgeting and forecasting
- Meeting facilitation
- Cross-Functional Collaboration
- Staff retention - Less than 2% turn over
- Contract Development
- Risk Management
- Project development
- Work flow planning
- Strategic Planning
- Project feedback data
- Commercial construction experience
- Multi-unit operations management
- Processes and procedures
- Scope Management
- Systems implementation
- Technical Support
- Solar PV Installer / Contractor / PM
Volunteer Experience
- National Guard Youth Challenge Mentor Program, Shreveport LA
- Habitat for Humanities, Baton Rouge LA
- Warrior Dash, New Orleans LA
- Delta CC Rose Garden, Monroe LA
Phone Numbers
Mobile:
985-201-4259
Timeline
PROJECT MANAGER - Custom/Complex
Best Buy Inc
08.2011 - 04.2024
Service Tech - DOUBLE AGENT
BESTBUY/GEEKSQUAD
08.2011 - 08.2013
HEAD OF BUILDING OPERATIONS
PETE MARAVICH ASSEMBLY CENTER
08.2009 - 06.2012
HEAD OF FACILITY OPERATIONS
OUACHITA PARISH COURT HOUSE
06.2006 - 08.2009
SUPPLY CHAIN MANAGER -
LOUISIANA TECH UNIVERSITY
A.S. PROCESS TECH - Process Technology
LOUISIANA DELTA COLLEGE
Bachelor of Business -
LSU