Dynamic bar manager with extensive experience at Mccall Brewing Co., excelling in customer service and team leadership. Proven track record in optimizing inventory control and enhancing guest satisfaction. Skilled in staff training and fostering strong relationships, creating a welcoming atmosphere that drives repeat business and loyalty.
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Supervised daily bar and store operations ensuring high standards of customer service.
Managed beer inventory for bar and store.
Took food orders, tended bar and served customers.
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Over saw maintenance task for the bar area, ensuring a clean and safe environment for patrons at all times.
In store, filled propane, answered phone, waited tables in dining area, delivered food, kept beer cooler stocked and other miscellaneous tasks.
Responsible for opening and closing procedures.
Answering phone for to go orders.
Delivered exceptional customer service in fast-paced environment.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills and handle complimentary items.
Cultivated warm relationships with regular customers.
In charge of daily books and bank deposits.
Trained and mentored staff, fostering a collaborative team environment.
Tended bar and waited tables while managing my team on the floor.
Created a welcoming atmosphere fostering loyal customer base and repeat business.
Collaborated with kitchen team for seamless integration of food and beverage options.
Implemented inventory management systems, optimizing stock levels and reducing waste.
Developed customer service protocols, enhancing guest satisfaction and retention.
Oversaw compliance with health and safety regulations, maintaining a safe dining environment.
Daily books and deposits.
Accounts payable/ receivables.
Store inventory.
Hiring/firing of store staff.
Training cashiers and making schedules.
Following company protocol for Chevron standards of keeping the store neat, clean and organized.
Managed vendor relationships, negotiating contracts for favorable terms and pricing.
Developed strong relationships with vendors to ensure timely deliveries and negotiate favorable pricing deals.
Up to date food handlers certification
Up to date alcohol service permit