Marcy Cappo

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
• Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
• Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.

Typed word-for-word depositions of clients.

Used a computer generated system to complete deposition files for attorneys.

Excellent proofreading skills needed to complete all paperwork for depositions to be filed within the court system.

Excellent spelling, grammar, and punctuation skills needed to complete type-written depositions for public record and within the court systems.

Good articulation skills.

Excellent writer