Marcy Cox
Kaufman
Summary
Proven track record of successfully managing multiple assignments, meeting deadlines, heavy scheduling skills. Possessing excellent communication skills while interacting effectively with all levels of management and customers.
Overview
41
41
years of professional experience
Work History
OR Scheduling Coordinator
Baylor, Scott and White/HTPN
04.2023 - Current
- Schedule cardiac and EP procedures for 5 physicians, which includes coordinating hospital schedules with physician schedules, instructing patient of all instructions regarding procedure and scheduling follow up appointments for patients
- Other duties include scheduling appointments for patients being referred to practice by other physicians.
Scheduling/Billing
S.W. Cardiac Assoc/Dallas Medical Physician Group
11.2007 - 04.2023
- Schedule procedures/tests at outside facilities
- Enter billing charges for testing/office visits
- Transcription: cardiac tests, office notes
- Other duties have included sending out medical records to outside facilities and chart audits electronically
- Scheduling patient appointments
- Collecting and entering payments for in-office visits and outside office procedures
- Reason for leaving: doctors from this practice contracted with Baylor
Independent Contractor
Self-employeed
05.2000 - 11.2007
- Owner/operator of my own company as well as a subcontractor for others
- Duties performed included all aspects of human resources for a small group of employees including payroll with Quick Books, hiring, firing, and training
- Other duties included typing medical records for hospitals and clinics in various fields, letters and other correspondence
- This also included keeping logs/records of all work performed, when received, when returned, calendars for appointments with clients and due dates of work
- Records kept of work performed by other typists
- Organized files were kept for each account worked on as well as for typists who worked for me in order to manage each account properly
- I answered to physicians or office managers pertaining to deadlines and work availability as well as organizing workflow for accounts
Medical Transcriptionist
S.W. Cardiac Associates
04.1996 - 05.2000
- Typing medical records, office notes, History and Physicals, echocardiograms, stress tests, letters and manuals
- Filled in for front desk, answering phones, making appointments, verifying appointments.
Medical Transcriptionist
Tri City Hospital
01.1990 - 04.1996
- Radiology transcriptionist, typing radiology reports, nuclear studies, sonograms
- Medical records transcriptionist typing History and Physicals, discharge summaries, Psych reports
- Lead transcriptionist for Radiology
- Typing policy procedure manuals and keeping logs of all work performed.
Medical Assistant/office
Arthritis Centers of Texas
01.1989 - 01.1990
- Assisted with doctors in taking vitals, assisted with setup of cortisone injections, gave injections and kept up with drug sample inventory
- Made appointments, answered busy phones.
Licensing agent
Union Bankers Insurance
01.1986 - 01.1988
- In charge of renewing and updating the licenses of all insurance agents in all 50 states working for this company.
Office Manager
State Farm (Bill Stafford)
01.1983 - 01.1986
- Customer service, overseeing the other two girls in the office
- Making appointments and schedules for the agent
- Answering busy phones
- Ordering and keeping track of all supplies and materials
- Selling insurance when needed.
Education
High School diploma -
H. Grady Spruce High School
01.1981
Skills
- Medical terminology in multiple fields
- Verbal and written communication
- Problem-Solving
- Strong Work Ethic
- Customer relations understanding
- Schedule Management
- Scheduling proficiency
- Attention to Detail
- Office Administration
- Calendar coordination
Volunteer Experience
President and Secretary, high school booster club, 2 years, Public relations, selling ads, billboard signs, handling money, conducting meetings, scheduling events.
Timeline
OR Scheduling Coordinator
Baylor, Scott and White/HTPN
04.2023 - Current
Scheduling/Billing
S.W. Cardiac Assoc/Dallas Medical Physician Group
11.2007 - 04.2023
Independent Contractor
Self-employeed
05.2000 - 11.2007
Medical Transcriptionist
S.W. Cardiac Associates
04.1996 - 05.2000
Medical Transcriptionist
Tri City Hospital
01.1990 - 04.1996
Medical Assistant/office
Arthritis Centers of Texas
01.1989 - 01.1990
Licensing agent
Union Bankers Insurance
01.1986 - 01.1988
Office Manager
State Farm (Bill Stafford)
01.1983 - 01.1986
High School diploma -
H. Grady Spruce High School
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