Marcy Davis
Louisville,KY
Summary
Experienced and skilled office manager and administration professional with years of experience in overseeing a wide variety of essential functions. Analytical in optimizing productivity, efficiency, and service quality. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Travel Agent
Evolution Travel
Louisville, KY
07.2024 - Current
- Assist clients in selecting travel destinations and accommodations.
- Research travel itineraries to provide personalized recommendations.
- Coordinate travel arrangements, including flights, hotels, and car rentals.
- Utilize booking systems to manage reservations efficiently.
- Communicate with vendors to resolve travel-related issues promptly.
- Develop promotional materials to attract potential customers.
- Update clients on travel regulations, and safety protocols.
- Provide travel information to customers and answer questions regarding passports, visas, transportation, accommodation, and tour packages.
- Research the availability of airfare and hotel rooms using reservation systems.
- Ask open-ended questions to best understand client needs, and determine the best travel offerings.
- Processed payments from clients via credit cards.
Executive Assistant
New Life Church
Louisville, KY
05.2009 - 06.2025
- Implemented organizational systems to streamline office and organizational workflows effectively.
- Handled scheduling, logistics, and managed the timely and effective allocation of resources and calendars for a multi-purpose facility.
- Provided administrative support to the leadership team.
- Managed daily operations and administrative tasks for church activities.
- Coordinated schedules and events for staff and volunteers effectively.
- Maintained the campus network, and performed basic IT troubleshooting.
- Website design and content maintenance.
- Event planning ranging from small groups to large events for 800 or more people.
- Presentation creation for weekly, large events.
- Graphic design for events and classes.
- Oversaw office supplies inventory and procurement processes consistently.
- Managed office inventory and placed new supply orders.
- Oversaw equipment contracts.
- Oversight over commercial property and workers' compensation insurance.
Education
Bachelor of Arts - Political Science
University Of Minnesota
Minneapolis05-1996
Skills
- Office administration
- Event planning
- Scheduling coordination
- Travel coordination
- Problem solving
- Attention to detail
Certification
- Kentucky Real Estate License (Escrow) November 2021 - December 2024
References
References available upon request.
Timeline
Travel Agent
Evolution Travel
07.2024 - Current
Executive Assistant
New Life Church
05.2009 - 06.2025
Bachelor of Arts - Political Science
University Of Minnesota
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