Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marcy E Miceli

BROCKPORT,NY

Summary

Dynamic Organization Development Consultant with a proven track record at the University of Rochester, enhancing employee engagement and fostering a collaborative culture. Expert in coaching and mentoring, I drive innovation through tailored training programs, resulting in improved performance outcomes and sustainable change initiatives. Committed to ethical behavior and continuous improvement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Organization Development Consultant

University of Rochester
08.1999 - 06.2010
  • Collaborated with teams to analyze feedback and improve organizational culture initiatives.
  • Participated in data collection and analysis to assess program effectiveness and impact.
  • Supported the design and implementation of training programs for employee skill enhancement.
  • Engaged in research on best practices in organization development to inform strategic planning.
  • Contributed to the preparation of reports summarizing findings and recommendations for stakeholders.
  • Aided in facilitating workshops focused on team building and conflict resolution strategies.
  • Maintained documentation of processes and resources related to organization development projects.
  • Increased leadership capabilities within client organizations through tailored executive coaching and development initiatives.
  • Promoted a culture of continuous learning by developing customized training programs to address skill gaps across the organization.
  • Streamlined organizational structures by analyzing current systems and recommending strategic adjustments for optimal efficiency.
  • Empowered employees to take ownership of their career paths through the creation of structured performance management systems that emphasized feedback, goal-setting, and accountability measures.
  • Improved employee engagement by designing and delivering targeted training programs, workshops, and coaching sessions.
  • Developed comprehensive change management strategies for successful organizational transitions and growth.
  • Facilitated successful mergers and acquisitions activities by providing expert guidance on change management tactics, cultural integration, and communication strategies.
  • Optimized workforce productivity levels by identifying opportunities for process improvement initiatives within client organizations.
  • Enabled informed decision-making processes with the collection, analysis, and presentation of relevant data on workforce trends, organizational climate, and employee satisfaction levels.
  • Strengthened team performance by conducting in-depth team assessments and facilitating collaborative problem-solving workshops.
  • Encouraged open dialogue among employees at all levels by providing training in active listening skills, empathy, and team-building techniques.
  • Reduced workplace conflicts by providing mediation services and conflict resolution training for managers and employees alike.
  • Created sustainable change within client organizations by establishing long-term partnerships focused on continuous improvement efforts and ongoing support for successful OD initiatives.
  • Supported organizational growth by partnering with key stakeholders to align business objectives with appropriate OD interventions.
  • Elevated performance outcomes by guiding clients through strategic planning efforts aimed at aligning individual goals with overall business objectives.
  • Bolstered overall morale and job satisfaction through the implementation of effective communication strategies that emphasized transparency, trust, and respect.
  • Fostered positive work environments through the design and delivery of impactful diversity and inclusion initiatives.
  • Revitalized company culture with the development of innovative employee recognition programs designed to celebrate achievements while promoting collaboration across all departments.
  • Enhanced organizational effectiveness by conducting thorough assessments and implementing customized OD interventions.
  • Boosted employee retention rates with the design and implementation of effective talent management strategies.
  • Evaluated current processes to develop improvement plans.
  • Gathered, documented, and modeled data to assess business trends.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Produced detailed and relevant reports for use in making business decisions.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Restructured procedures through coordination with compliance director to create and execute projects.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.

Education

Master of Science - Community Health Education

State University College At Brockpirt
Brockport, NY
05.1998

Bachelor Of Science In Nursing - Nursing Practice

State University of New York At Brockport
Brockport, NY

Skills

  • Organizational culture
  • Ethical behavior
  • Coaching and mentoring
  • Collaborative mindset
  • Customer focus
  • Innovation and creativity
  • Employee engagement
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Problem-solving abilities

Certification

Workplace Coaching

Myers Briggs Personality Certification

DUSK certifucation

Timeline

Organization Development Consultant

University of Rochester
08.1999 - 06.2010

Bachelor Of Science In Nursing - Nursing Practice

State University of New York At Brockport

Master of Science - Community Health Education

State University College At Brockpirt

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Marcy E Miceli