Summary
Overview
Work History
Education
Skills
Timeline
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MARCY GONZALEZ

Fort Worth

Summary

Dynamic and results-driven professional with proven customer service expertise at Calloways Nursery. Skilled in team collaboration and attention to detail. I excelled in enhancing customer satisfaction and efficiently managing transactions. My experience in animal care at Spa Paws Hotel further strengthened my organizational abilities and commitment to excellence in service delivery.

Overview

5
5
years of professional experience

Work History

Volunteer

Humane Society of North Texas
01.2025 - Current
  • Observed rules and safety regulations of organization while carrying out assigned tasks
  • Walking dogs
  • Help with adoption events
  • Cat Socialization
  • Maintained a clean and safe environment for all animals under my supervision while ensuring their health and well-being

cashier

Calloways Nursery
03.2021 - Current
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Assisted with training and mentoring new team members

Dog feeder

Spa Paws Hotel
06.2020 - 07.2020
  • Assisted with the maintenance of animal enclosures and habitats
  • Nutritious feeding
  • Followed customer instructions on feeding their animals
  • Developed daily and weekly animal feeding schedules to ensure that all animals were receiving the proper nutrition

Education

Bachelor of Science (B.S.) - Biology

Texas Wesleyan University
Fort Worth, TX
12.2023

Associate in Arts (A.A.) - Biology

Tarrant County College
Fort Worth, TX
08.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Laboratory equipment
  • Data entry
  • Organization
  • Animal handling
  • Pill medication administration
  • Problem-solving
  • Adaptability and dependability

Timeline

Volunteer

Humane Society of North Texas
01.2025 - Current

cashier

Calloways Nursery
03.2021 - Current

Dog feeder

Spa Paws Hotel
06.2020 - 07.2020

Associate in Arts (A.A.) - Biology

Tarrant County College

Bachelor of Science (B.S.) - Biology

Texas Wesleyan University

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MARCY GONZALEZ