MARCY GONZALEZ
Fort Worth,US
Summary
Dynamic and results-driven professional with proven customer service expertise at Calloways Nursery. Skilled in team collaboration and attention to detail. I excelled in enhancing customer satisfaction and efficiently managing transactions. My experience in animal care at Spa Paws Hotel further strengthened my organizational abilities and commitment to excellence in service delivery.
Overview
5
5
years of professional experience
Work History
Volunteer
Veterinary specialists of north Texas
Fort Worth, TX, Tx
04.2025 - Current
- Assisted under vet assistant supervision to create a positive work environment.
- Assisted with holding small and large animals for ultrasound
- Brief introduction in filling pill medication bottles
- Assisted with miscellaneous projects
- Observed veterinary technicians giving sedation.
- Assisted with taking taking small and large animal temperatures
Volunteer
Humane Society of North Texas
01.2025 - Current
- Observed rules and safety regulations of organization while carrying out assigned tasks
- Walking dogs
- Help with adoption events
- Cat Socialization
- Maintained a clean and safe environment for all animals under my supervision while ensuring their health and well-being
cashier
Calloways Nursery
03.2021 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Assisted with training and mentoring new team members
Dog feeder
Spa Paws Hotel
06.2020 - 07.2020
- Assisted with the maintenance of animal enclosures and habitats
- Nutritious feeding
- Followed customer instructions on feeding their animals
- Developed daily and weekly animal feeding schedules to ensure that all animals were receiving the proper nutrition
Education
Bachelor of Science (B.S.) - Biology
Texas Wesleyan University
Fort Worth, TX, US12.2023
Associate in Arts (A.A.) - Biology
Tarrant County College
Fort Worth, TX, US08.2023
Skills
- Animal handling
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Positive attitude
- Adaptability and dependability
Community Service & Volunteer Work
Volunteer, Humane Society of North Texas, Fort Worth, TX, 01/01/25, Present.
Observed rules and safety regulations of the organization while carrying out assigned tasks. Walked dogs, small and large. Help with adoption events, cat Socialization, and maintain a clean and safe environment for all animals under my supervision while ensuring their health and well-being.
Skills
Timeline
Volunteer
Veterinary specialists of north Texas
04.2025 - Current
Volunteer
Humane Society of North Texas
01.2025 - Current
cashier
Calloways Nursery
03.2021 - Current
Dog feeder
Spa Paws Hotel
06.2020 - 07.2020
Bachelor of Science (B.S.) - Biology
Texas Wesleyan University
Associate in Arts (A.A.) - Biology
Tarrant County College