Marcy Grimm
Canfield
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
LPN
Department Of Veterans Affairs
03.2024 - Current
- Providing direct patient care to Veterans with minimal supervision.
- Preparing and administering medications, including vaccinations.
- Seeks assistance from appropriate resource person as needed.
- Actively communicates and listens clearly in writing and speaking.
- Provides safe, individualized, quality care to patient with varying medical/emotional needs.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Using patient chart systems including CPRS and BCMA.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Full time 40 hours per week
LPN Charge Nurse
Clipboard Health
05.2022 - Current
- Conducted daily rounds to assess patient condition and distribute medications.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Advocated for patients by respecting and supporting values, basic rights and beliefs.
- Implemented new floor assignments based on evaluation of staffing requirements.
- Documented and collected vital signs to track patient conditions.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Full time 40 hours per week
LPN
Southwoods Health
06.2021 - 10.2022
- Answered incoming phone calls from patients to provide assistance and triage medical concerns.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- 36 hours per week. Fulltime
LPN
Health Dialog, Inc
09.2020 - 04.2021
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Worked 40 hours per week, Full time
LPN Office Nurse
Primary Health Network
01.2019 - 09.2020
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Evaluated patient histories, complaints and current symptoms.
- Applied nursing expertise to meet needs of psychiatric patients in challenging environment.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored patient reactions after administering medications and IV therapies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Worked 40 hours per week, Full time.
LPN
Windsor House At Masternick Memorial
10.2017 - 12.2018
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Provided specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model.
- Work involves specialized administrative judgement and the use of a wide range of clinical flow processes relating to access care across multiple clinic and specialties, including care in the community resources.
- Responsible for answering telephones, greeting patient's and relaying messages to appropriate staff and interpreting and verifying orders in accordance with guidelines.
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics in a coordinated care delivery model.
- Maintained effective and efficient communication with the patient, care delivery teams and other agencies.
- Scheduling, canceling and rescheduling patient appointments and consults. Entering no show information. Monitoring appointment requests. Gathering and obtaining medical information from patients, processing medication refill requests. Reviewing electronic health record. Obtaining medical records. Monitoring outpatient appointments in areas of responsibility and verifying and updating demographics when contacted by patients.
- Manages patient systems to verify and validate accuracy and resolves issues; evaluates patient information and clinic schedule.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Managed appointment calendar for scans, lab tests, and evaluations.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Cared for wounds, provided treatments and assisted with procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Provided basic patient care and treatment, such as administering medications, taking temperature and blood pressure and dressing wounds.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Worked 24-36 hours per week, part time.
LPN
Brighton Rehabilitation And Wellness Center
03.2012 - 09.2017
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Cared for patients in 400-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Worked Part time 32 hours week.
Education
Nursing
Hannah E Mullins School of Practical Nursing
Salem, OH08.2011
Skills
- Patient Care
- HIPAA Compliance
- Infection Control
- Direct Patient Care
- Patient Assessments
- Medical Documentation
- Clinical Documentation
- Documentation accuracy
- Shared governance
- EMR / EHR
- Interpersonal Communication
- Patient Management
Timeline
LPN
Department Of Veterans Affairs
03.2024 - Current
LPN Charge Nurse
Clipboard Health
05.2022 - Current
LPN
Southwoods Health
06.2021 - 10.2022
LPN
Health Dialog, Inc
09.2020 - 04.2021
LPN Office Nurse
Primary Health Network
01.2019 - 09.2020
LPN
Windsor House At Masternick Memorial
10.2017 - 12.2018
LPN
Brighton Rehabilitation And Wellness Center
03.2012 - 09.2017
Nursing
Hannah E Mullins School of Practical Nursing