MARCY GUTIERREZ
Englewood,,CO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with 10 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty. Caring Nurse with 10 years of experience in diverse healthcare organization working with [Area of expertise] patients. Adept at introducing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for [Type] patients and families. Analytical and strategic [Job Title] with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurse
UnitedHealthcare
01.2019 - 11.2023
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Participated in development of guidelines for [Type] care.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Performed routine wound care and dressing changes on schedule.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Evaluated charting procedures for adherence to best practices.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Organized and managed care of patients undergoing various therapies and procedures.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Audited charts and reviewed clinical documents to verify accuracy.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Education
Master of Science - Nursing Science
University of Colorado At Boulder
Boulder, CO01.2018
Skills
- Medication Administration
- Direct Patient Care
- Unit Administration
- Wound Management
- Care Plan Implementation
- Patient Education
- Medication and IV Administration
- Licensed RN
- Critical Care Nursing
- Treatment Planning
- Diabetes Management
- Patient Care
- Family Education
- Licensed by Co Nursing Board
- Patient Assessment
- Tracheostomy Care
- Nursing Staff Leadership
- Healthcare Ethics
- Seizure Management
- Referral Generation
- Patient Management
- Clinical Documentation
Accomplishments
- Intensive Care - Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to [number of] patients in [type of] environment.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Perinatal Care - Assisted physicians in focus studies in prenatal care.Performed basic physical assessments of newborns and infants.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Supervision - Headed onboarding process for new nursing staff.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Documentation - Ensured charting accuracy through precise documentation.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Certified Case Manager
- PALS - Pediatric Advanced Life Support
- Nitrous Oxide Monitoring Certification
- Home Health Aid (HHA)
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
Basque
Full Professional
Chinese (Mandarin)
Professional Working
Korean
Limited Working
Arabic
Elementary
Timeline
Nurse
UnitedHealthcare
01.2019 - 11.2023
Master of Science - Nursing Science
University of Colorado At Boulder