Marcy Hutchinson
QA Technologist
Cherry Hill,New Jersey
Summary
Dynamic Safety Quality Technologist with a proven track record at Children's Hospital of Philadelphia, enhancing imaging competency and improving response times for portable stat imaging through data analysis and quality improvement initiatives. Skilled in problem-solving and detailed reporting, I drive continuous improvement and ensure compliance, significantly elevating patient care and safety standards.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
Work History
Safety Quality Technologist
Children's Hospital of Philadelphia, CHOP
Philadelphia, PA
04.2022 - Current
- Created a coaching methodology for increasing the ultrasound technologist's competency in Transcranial Doppler Imaging, resulting in an increase in the percentage of trained technologists from 20% to 55%.
- Lead an improvement project to improve the timely response for stat portable chest x-rays in the pediatric intensive care unit, resulting in an increased opportunity for a response time of less than 30 minutes, from a mean of 55% to 75%.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
- Created and revised procedures, checklists and job aids to reduce errors.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.
Sonographer III
Children's Hospital Of Philadelphia, CHOP
Philadelphia, PA
09.2008 - Current
- Captured images using ultrasonic imaging systems in out-patient, operating room, emergency room and patients' bedside settings.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs while providing best possible customer service to both patient and referring providers.
- Acquired high quality diagnostic digitized sonographic exams for 10-20 patients daily, utilizing mastery of 26 years of scanning experience.
- Used skills to help clinicians and surgeons complete routine and invasive procedures.
- Prepared and administered contrast materials for imaging procedures.
Education
Associate of Science - Diagnostic Medical Sonography
Rowan College of South Jersey
Sewell 09.1993 - 06.1995
Associate of Arts - Interior Design
The Art Institute of Philadelphia
Philadelphia, PA 09.1984 - 06.1986
Skills
Risk analysis expertise
undefinedCertification
Member of American Registry of Diagnostic Medical Sonographers, 1997 to Current; Pediatric, Abdomen, OB/GYN, Vascular and Breast
Publications
- First author: "Improved the Timeliness of STAT Portable Radiographs in Pediatric Critical Care," published in Pediatric Radiology, March 2025
- Second author: "A Coaching Model for Sonographers: Enhancing Skill Competency in Transcranial Doppler Examinations," published in Pediatric Radiology, April 2025
Timeline
Safety Quality Technologist
Children's Hospital of Philadelphia, CHOP
04.2022 - Current
Six Sigma Green Belt Certification, 2021
05-2021
CHOP Improvement Leadership
06-2019
Sonographer III
Children's Hospital Of Philadelphia, CHOP
09.2008 - Current
Member of American Registry of Diagnostic Medical Sonographers, 1997 to Current; Pediatric, Abdomen, OB/GYN, Vascular and Breast
06-1997
Associate of Science - Diagnostic Medical Sonography
Rowan College of South Jersey
09.1993 - 06.1995
Associate of Arts - Interior Design
The Art Institute of Philadelphia
09.1984 - 06.1986
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