Marcy McDonald
Oxford,NC
Summary
Accomplished Human Resources Generalist at The Davis Community, adept in benefits administration and fostering employee engagement. Demonstrated excellence in HRIS systems and effective communication, significantly enhancing workforce efficiency. Proven track record in streamlining HR processes, ensuring compliance, and driving employee satisfaction. Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
19
19
years of professional experience
Work History
Human Resources Generalist
The Davis Community
01.2005 - 04.2024
- Maintained accurate employee information in the HRIS system (new hire offers; terminations, pay/position changes, personal data, etc.).
- Maintained personnel records in accordance with regulatory compliance (FMLA, EEO, ADA, FLSA, OSHA, etc.).
- Managed and supported leadership in ADA Accommodation requests to ensure consistency and equity.
- Managed HR compliance including reporting for EEOC, OSHA, BLS, etc.
- Processed leaves of absence and ensured compliance with FMLA, ADA, federal and state law.
- Served as the contact for employee for inquiries on policy, procedures, benefits, and other general HR questions.
- Assisted with employee grievances, disciplinary actions, PIP's, etc.
- Conducted investigations into complaints of harassment/inequity. Conducted supervisor training on objective and through investigations.
- Engaged employees and resolved issues expediently. Determined issues that required escalation to upper management.
- Conducted Employee Exit Interviews for all voluntary resignations.
- Prepared routine and special reports by conducting necessary analysis of trends and identifying problem areas.
- Processed and submitted worker’s compensation claims. Worked with with insurance carrier to expedite care and minimize cost. Conducted supervisor training on OSHA law and safety policy and procedure.
- Responsible for benefit administration including processing enrollments and terminations, administering COBRA, processed billing statement for accuracy, and assisted employees with general information and/or benefit issues. Processed STD and LTD claims.
- Tracked Annual Performance Appraisals to ensure timely administration and implementation of salary increases.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Maintained ans created accurate job descriptions in tandem with the Department leader.
- Processed employment and wage verifications.
- Responded to Unemployment Claims and attended appeal hearings.
- Attended Career Fairs with the HR Recruiter.
- Conducted New Hire Orientations
- Supported and promoted employee engagement initiatives.
- Maintained accurate job postings.
Education
Bachelor of Science - Business
East Carolina University
Greenville, NCSkills
- Employee Onboarding
- Benefits Administration
- HR Policies Implementation
- HRIS Systems
- Excellent Communication and Customer Service Skills
- Internal investigations
- Workers Compensation
- Staff training/development
- Training and mentoring
Timeline
Human Resources Generalist
The Davis Community
01.2005 - 04.2024
Bachelor of Science - Business
East Carolina University
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