Summary
Overview
Work History
Education
Skills
Timeline
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MARCY SHARP

Asher,OK

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service management. Excelled in optimizing storage solutions and enhancing customer satisfaction through effective communication and inventory management. Skilled in logistics planning and team leadership, demonstrating a positive attitude and attention to detail.

Overview

20
20
years of professional experience

Work History

Parts Coordinator

Clauger USA, LLC
01.2023 - 03.2024
  • Established strong relationships with salespersons, resulting in improved communication and fast and accurate delivery.
  • Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
  • Coordinated shipping logistics for both incoming supplies and outgoing customer orders, enhancing punctuality rates significantly.
  • Resolved any discrepancies between purchase orders and received shipments promptly, improving supplier relations.
  • Clauger USA, LLC used Business Central to manage inventory in an efficient parts tracking system.
  • Handled day-to-day shipping and receiving of parts for warehouse as well as fab shop.

Field Coordinator

The Stellar Group
10.2020 - 12.2022
  • Maintained well-organized filing system for easy access to consumables, tool inventory and deliveries.
  • Contributed to safety compliance by conducting regular tool inspections and removing any hazards or violations promptly.
  • Managed inventory effectively by conducting weekly audits, ordering supplies as needed, and updating internal records accurately.
  • Processed incoming and outgoing packages and deliveries according to established procedures.
  • Created and maintained detailed records of all parts and valve deliveries and uses.

Owner/Operator

More Than Wood Sawmill / Self
07.2012 - 12.2019
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Receptionist

East Central University College
02.2012 - 07.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Floating Bank Teller

Bancfirst Corp Ok
06.2011 - 02.2012
  • Strengthened relationships with customers by delivering friendly, personalized service during every interaction.
  • Promoted a positive work environment through active participation in team meetings, sharing feedback, and supporting colleagues when necessary.
  • Managed high volumes of transactions efficiently, maintaining a strong focus on accuracy and speed without sacrificing customer service quality.
  • Increased cross-selling success through comprehensive knowledge of bank products and services, effectively matching customer needs with appropriate solutions.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Elementary School Teacher

Lexington Public Schools
08.2004 - 05.2011
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Promoted a growth mindset in the classroom by encouraging students to set goals, embrace challenges, and persevere through obstacles.
  • Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.

Education

Bachelor of Science - Elementary Education

East Central University
Ada, OK
12.2003

Associate of Science - Elementary Education

Seminole State College
Seminole, OK
12.1999

High School Diploma -

Asher High School
Asher, OK
05.1992

No Degree - Child Development

Gordon Cooper Technology Center
Shawnee, OK
05.1992

Skills

  • Invoice Processing
  • Email and Phone Communication
  • Shipping and receiving
  • Warehouse Organization

Timeline

Parts Coordinator

Clauger USA, LLC
01.2023 - 03.2024

Field Coordinator

The Stellar Group
10.2020 - 12.2022

Owner/Operator

More Than Wood Sawmill / Self
07.2012 - 12.2019

Receptionist

East Central University College
02.2012 - 07.2012

Floating Bank Teller

Bancfirst Corp Ok
06.2011 - 02.2012

Elementary School Teacher

Lexington Public Schools
08.2004 - 05.2011

Bachelor of Science - Elementary Education

East Central University

Associate of Science - Elementary Education

Seminole State College

High School Diploma -

Asher High School

No Degree - Child Development

Gordon Cooper Technology Center

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MARCY SHARP